Is Zoom SOC 2 Compliant

Discover if Zoom meets SOC 2 compliance standards for security, privacy, and trust in this detailed article.

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Reviewed by Jeff Harms

Director, Advisory Services at OCD tech

Updated Oct, 3

Guide

Is Zoom SOC 2 Compliant

 

Short Answer

 

Yes, Zoom is SOC 2 compliant, meaning it meets the rigorous criteria required by the SOC 2 standard to help ensure the security, availability, and confidentiality of its services.

 

In-Depth Explanation

 

SOC 2 compliance is a framework that focuses on managing customer data based on five “trust service principles”: security, availability, processing integrity, confidentiality, and privacy. Zoom has undergone rigorous audits to ensure these controls are properly implemented, offering customers confidence that their data is handled securely.

For many users, this means:

  • Robust Security Measures: Zoom has implemented strong controls to protect its systems and data from unauthorized access, ensuring that only the right people have access.

  • System Availability: The service is designed to be reliable, minimizing downtime so that users can connect with confidence knowing that the system is maintained and monitored regularly.

  • Data Processing Integrity: Zoom’s processes ensure that system operations run as expected, reliably producing accurate and complete results.

  • Data Confidentiality and Privacy: The company has clear policies to protect sensitive information both during transmission and storage, meaning your private data is kept secure and only used in ways that are transparently communicated to users.

This level of security compliance not only increases trust for many organizations but also helps them meet their own regulatory or contractual obligations. If you need assistance understanding these controls or want to prepare your organization for similar compliance requirements, we at OCD Tech specialize in consulting and readiness assessments.

Achieve SOC 2 on Zoom—Fast & Secure

Don’t let security gaps slow you down. Partner with OCD Tech’s seasoned cybersecurity experts to tailor a robust, framework-aligned protection plan for your Zoom. From uncovering hidden vulnerabilities to mapping controls against SOC 2, we’ll streamline your path to certification—and fortify your reputation.

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What is...

Explore how Zoom’s security measures align with SOC 2 standards to ensure trusted, compliant communication and data protection.

What is Zoom

 

Understanding Zoom for SOC 2 Compliance

 

Zoom is a leading cloud-based video communications platform widely used in business environments where SOC 2 compliance is critical. It delivers secure meetings, phone calls, webinars, and chat capabilities while emphasizing end-to-end encryption and robust access controls. Its architecture supports risk management frameworks and data protection strategies required for SOC 2, ensuring that organizations maintain high standards of security and privacy.

  • Cloud-based video conferencing with encrypted communications
  • Supports multi-factor authentication and role-based access
  • Regularly updated to meet evolving compliance standards
  • Trusted for compliance and security-centric industries
 

What is SOC 2

 

Understanding SOC 2 Compliance for Zoom

 

SOC 2 is an auditing standard focused on security, availability, processing integrity, confidentiality, and privacy. For Zoom, being SOC 2 compliant demonstrates its commitment to safeguarding user data through strict internal controls and regular third‐party audits. This framework assesses risk management, ensures dependable service performance, and validates that all communication channels are secured and monitored.

Key SOC 2 focus areas for Zoom include:

  • Robust security controls and data encryption
  • Continuous monitoring and risk assessments
  • Strict adherence to confidentiality and privacy policies
  • Ongoing compliance and third‐party audits
 

Secure Your Business with Expert Cybersecurity & Compliance Today

Implementing Security Settings

For a detailed breakdown of the specific security configurations needed for compliance, our article provides a comprehensive walkthrough.

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The Role of Multi-Factor Authentication

The first thing you should do is turn on multi-factor authentication. Our simple guide shows you how to do it in just a few minutes.

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Customized Cybersecurity Solutions For Your Business

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Frequently asked questions

What services does OCD Tech provide?

OCD Tech offers a comprehensive suite of cybersecurity and IT assurance services, including SOC 2/3 and SOC for Cybersecurity reporting, IT vulnerability and penetration testing, privileged access management, social engineering assessments, virtual CISO (vCISO) support, IT general controls audits, WISP development, and compliance assistance for frameworks like CMMC, DFARS, and FTC Safeguards.

Which industries does OCD Tech serve?

OCD Tech specializes in serving highly regulated sectors such as financial services, government, higher education, auto dealerships, enterprise organizations, and not-for-profits throughout New England.

How long does an IT security assessment take?

Typically, OCD Tech’s on-site work spans 1–2 days, depending on complexity and number of sites, followed by 1–2 weeks of analysis and reporting to deliver clear, actionable recommendations.

Why should I get SOC 2 compliant?

SOC 2 reporting demonstrates to clients and prospects that an organization follows best-in-class controls over security, availability, processing integrity, confidentiality, and privacy—boosting trust, meeting RFP/due diligence requirements, and helping secure contracts. OCD Tech helps organizations achieve and maintain this compliance.

Can OCD Tech help me with federal cybersecurity regulations?

Yes—OCD Tech provides guidance for compliance with DFARS (NIST 800‑171), CMMC (Levels 1–3), and FTC Safeguards, ensuring organizations meet specific government or industry-based cybersecurity mandates.

What is a virtual CISO (vCISO), and do I need one?

A virtual CISO delivers strategic, executive-level cybersecurity leadership as a service. OCD Tech’s vCISO service is ideal for organizations lacking a full-time CISO and helps build programs, define policy, oversee risk, and guide security maturity.

Does OCD Tech offer ongoing security training or audits for staff?

Absolutely. OCD Tech provides tailored internal IT Audit training and security awareness sessions, plus annual reviews of Written Information Security Programs (WISP), such as Massachusetts 201 CMR 17 and other state or industry-specific controls.

Audit. Security. Assurance.

IT Audit | Cybersecurity | IT Assurance | IT Security Consultants – OCD Tech is a technology consulting firm serving the IT security and consulting needs of businesses in Boston (MA), Braintree (MA) and across New England. We primarily serve Fortune 500 companies including auto dealers, financial institutions, higher education, government contractors, and not-for-profit organizations with SOC 2 reporting, CMMC readiness, IT Security Audits, Penetration Testing and Vulnerability Assessments. We also provide dark web monitoring, DFARS compliance, and IT general controls review.

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25 BHOP, Suite 407, Braintree MA, 02184

844-623-8324

https://ocd-tech.com

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