How to Secure Your Zoom for ISO 27001 & Get the Compliance Badge/Seal

 

Securing Zoom for ISO 27001 is key for organizations that want to protect information and prove it to customers or partners. Here’s a clear, step-by-step approach that covers not only how to secure Zoom itself, but how to get the ISO 27001 badge (sometimes called a compliance seal).

• Understand What ISO 27001 Means: ISO 27001 is an international standard that sets rules for how to manage and keep information safe. It’s not specific to Zoom but looks at your entire “Information Security Management System” (ISMS), which is how you manage all your digital and physical information.
• Zoom Must Be Part of Your Information Security Management System: To get ISO 27001, you need to show that Zoom fits into your organization’s security controls, policies, and risk assessments. If Zoom is used for confidential talks or sharing data, auditors will check that it’s secured properly.
• Secure Your Zoom Account for ISO 27001:
  • Enable Multi-Factor Authentication (MFA): Require all users to enter a code (from an app, SMS, or email) as a second step to log in. This helps block unauthorized access.
  • Use Strong, Unique Passwords: Set up password requirements—long, complex, and unique to Zoom. Don’t reuse passwords from elsewhere.
  • Limit Meeting Access: Use waiting rooms, meeting passwords, and “only allow authenticated users to join” features to prevent strangers joining meetings.
  • Review and Limit User Permissions: Only give admin rights to those who really need it. Regularly check account permissions and remove unnecessary access.
  • Update Zoom Regularly: Apply all security patches and updates as soon as they’re available. This closes known security gaps.
  • Turn Off Unused Features: Disable features like file transfer, screen sharing, or recording if they’re not needed. This reduces possible attack paths.
  • Monitor Activity: Set up logging and review meeting logs for unexpected activity. Investigate alerts quickly.
  • Data Encryption: Make sure Zoom’s end-to-end encryption is enabled where available, especially for sensitive conversations.
  • Data Retention & Compliance: Control how long meeting recordings and chat data are kept, and who can access them.
  • Privacy Settings: Adjust profile visibility and control what personal information users share.
• Document Everything: ISO 27001 requires proof of your security controls. Keep clear records of your Zoom policies—who can use it, how it’s configured, and any incidents.
• Integrate Zoom into Your Risk Assessment: Add Zoom to your annual risk assessment: consider risks like “meeting hijacking,” data leaks, and user mistakes, then document what you’re doing to reduce these.
• Train Staff: Regularly teach employees about safe Zoom use—how to spot phishing, not to share meeting links in public, etc. Record attendance at these trainings.
• Get a Gap Assessment or Readiness Check: Before you go for the ISO 27001 audit, it really helps to get your policies, controls, and use of Zoom checked by outside experts. Firms like OCD Tech do consulting and readiness-assessment for organizations looking to pass their ISO 27001 audit. Their review can point out weak spots you might miss.
• Choose Your ISO 27001 Certification Body: Work with an accredited body to schedule your audit. They’ll review all your documentation, interview your team, and verify that your Zoom setup and wider ISMS meet the standard.
• Fix Any Issues Found by Auditors: If auditors find gaps, fix them quickly and provide documentation of the changes.

The most important things for ISO 27001 audit:

• Having clear, written policies about Zoom security
• Proof that you follow those policies—logs and documentation
• Zoom security as part of your overall ISMS—not just “locked-down” but integrated into risk management, staff training, and response plans
• Independent review or readiness assessment (from organizations like OCD Tech)

• Getting Your ISO 27001 Badge/Seal: Once you pass the audit and any necessary fixes, you’ll get a certificate (the ISO 27001 badge). You can show this on your website or in business proposals as proof of your high security standards—including safe Zoom usage.

If you need expert help or want a readiness assessment before the audit, contact OCD Tech for tailored consulting. They have deep experience with Zoom and ISO 27001.