How to enable 2FA/MFA on a Zoom account?

Learn how to enable 2FA/MFA on your Zoom account with this step-by-step guide to boost security, protect meetings, and prevent unauthorized access.

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Reviewed by Content Team

Daniel Goren, Head of Content

Updated June, 28

Guide

How to enable 2FA/MFA on a Zoom account?

 

How to Enable 2FA/MFA on Your Zoom Account: A Step-by-Step Guidje

 

Enabling Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on your Zoom account is one of the best ways to protect your meetings and personal information from hackers. 2FA/MFA means you need more than just your password to log in—usually a code from your phone or an app. This extra step makes it much harder for anyone else to access your account, even if they know your password.

  • Log in to the Zoom web portal: Go to zoom.us/signin and enter your email and password. You must use the web portal, not the Zoom app.
  • Access your account settings: Once logged in, click on your profile picture or initials in the top right corner, then select “Account Management” and then “Account Settings.”
  • Find the Security section: Scroll down or use the menu to find the “Security” tab. Here, you’ll see the option for “Two-Factor Authentication”.
  • Enable 2FA/MFA: Click the toggle to turn on Two-Factor Authentication. You may be asked to confirm your choice.
  • Choose your 2FA method: Zoom lets you use either an authentication app (like Google Authenticator or Authy) or SMS text message to receive your security codes. Authentication apps are more secure, but SMS is easier for beginners.
  • Set up your authentication app: If you choose an app, Zoom will show you a QR code. Open your authentication app, select “Add Account,” and scan the QR code. The app will generate a 6-digit code for you.
  • Enter the code: Type the 6-digit code from your app or the code sent to your phone via SMS into Zoom to confirm setup.
  • Save backup codes: Zoom will give you backup codes. Write these down or save them somewhere safe. You’ll need them if you lose access to your phone.
  • Test your 2FA/MFA: Log out and try logging back in. After entering your password, Zoom will ask for a code from your app or SMS. This confirms 2FA/MFA is working.

Why is 2FA/MFA important for Zoom security? It protects your meetings, personal data, and prevents unauthorized access. If you’re unsure about any step or want a professional assessment of your organization’s security, consider reaching out to OCD Tech, a trusted consulting and readiness-assessment firm.

Tips:

  • Always keep your backup codes safe.
  • Update your phone number or authentication app if you change devices.
  • Encourage your team or family to enable 2FA/MFA for all important accounts.
  • If you need help with advanced security or compliance, OCD Tech can guide you through the process.

Need Help Securing Your Accounts?

Our cybersecurity experts can help you implement MFA and other critical protections. Book a free consultation to secure your business today.

Best Practices

Best Practices and Tips for Securing Your Zoom Account

 

Best Practices and Tips for Securing Your Zoom Account

 

Zoom has become an essential communication tool for businesses and individuals alike. With increased usage comes heightened security concerns. Protecting your Zoom account is crucial to prevent unauthorized access, safeguard sensitive information, and ensure privacy during meetings. Let's explore comprehensive security measures you can implement right away.

Creating a Strong Password

 

A robust password is your first line of defense against unauthorized access:

  • Use a unique password that's at least 12 characters long, combining uppercase letters, lowercase letters, numbers, and special characters.
  • Avoid using personal information like birthdays, names, or common words that could be easily guessed.
  • Consider using a password manager to generate and store complex passwords securely.
  • Change your Zoom password regularly, ideally every 90 days.
  • Never reuse passwords across multiple platforms or services.

Managing Sign-in Options

 

Control how you access your Zoom account:

  • Review and remove any unnecessary third-party app access in your Zoom account settings.
  • If you use Single Sign-On (SSO), ensure your identity provider account is also secured with strong authentication.
  • Sign out of Zoom when using shared or public computers.
  • Check "Account" > "Security" settings regularly to review recent logins and detect any suspicious activity.

Securing Your Meetings

 

Protect your virtual gatherings with these essential settings:

  • Use unique meeting IDs instead of your Personal Meeting ID (PMI) for public meetings. Your PMI is essentially a permanent meeting room – using it for all meetings increases security risks.
  • Enable waiting rooms to control who enters your meeting. This allows you to verify participants before admitting them.
  • Set meeting passwords for all sessions, even recurring ones. Share passwords securely, never post them publicly.
  • Lock meetings once all expected participants have joined to prevent uninvited guests.
  • Control screen sharing by restricting it to the host only, then granting permission to specific participants as needed.
  • Disable "Join Before Host" to prevent participants from entering meetings before you arrive.
  • Manage participant controls by disabling annotation, file transfer, or chat features if they're not necessary for your meeting.

Account Settings and Management

 

Configure your account for maximum security:

  • Regularly review and update your security settings in the Zoom web portal under "Settings" > "Security."
  • Enable automatic updates to ensure you're running the latest, most secure version of Zoom.
  • Set up end-to-end encryption for meetings containing sensitive information (available in Settings > Security).
  • Configure advanced encryption options when available for your account type.
  • Use the "Reports" section to monitor account usage and detect unauthorized access or unusual activity.
  • Consider working with security experts like OCD Tech for a comprehensive security assessment of your Zoom implementation, especially for business or enterprise accounts.

Privacy Protection Measures

 

Safeguard your personal information and meeting content:

  • Review and limit the personal information visible in your Zoom profile.
  • Be cautious about recording meetings – always inform participants when recording and store recordings securely.
  • Control file sharing permissions to prevent malicious file transfers during meetings.
  • Manage your contact list carefully, only adding trusted individuals.
  • Check your data-sharing settings in the privacy section to limit what information Zoom collects.

Education and Awareness

 

Stay informed about security best practices:

  • Keep up with Zoom security updates through their official blog and security bulletins.
  • Be alert to phishing attempts claiming to be from Zoom – always verify emails before clicking links.
  • Train team members on zoom security protocols if you're using Zoom in a business setting.
  • Consider a security readiness assessment from specialists like OCD Tech to identify potential vulnerabilities in your video conferencing setup.
  • Follow cybersecurity news related to video conferencing platforms to stay aware of emerging threats.

What To Do If Your Account Is Compromised

 

If you suspect unauthorized access:

  • Change your password immediately from a secure device.
  • Check recent activity in your account settings to identify suspicious logins or changes.
  • Review all scheduled meetings and delete any you didn't create.
  • Contact Zoom Support to report the breach and get additional assistance.
  • Scan your devices for malware that might have compromised your credentials.
  • Consider getting a professional security audit from experts like OCD Tech to identify how the breach occurred and prevent future incidents.

By implementing these zoom security measures, you'll significantly reduce the risk of unauthorized access, zoom-bombing, and privacy breaches while using the platform. Remember that security is an ongoing process requiring regular attention and updates to your practices as new features and potential vulnerabilities emerge.

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