How to enable 2FA/MFA on an ADP Workforce Now account?

Learn how to enable 2FA/MFA on your ADP Workforce Now account to protect payroll and HR data with step-by-step instructions for added security.

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Reviewed by Content Team

Daniel Goren, Head of Content

Updated June, 28

Guide

How to enable 2FA/MFA on an ADP Workforce Now account?

 

How to Enable 2FA/MFA on Your ADP Workforce Now Account

 

Enabling Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on your ADP Workforce Now account is a crucial step to protect your sensitive payroll and HR information. 2FA/MFA adds an extra layer of security by requiring a second verification step, such as a code from your phone, in addition to your password. Here’s a simple, step-by-step guide for anyone, even if you’re new to cybersecurity.

  • Log in to your ADP Workforce Now account: Go to the official ADP Workforce Now login page and enter your username and password as usual.
  • Access your account settings: Once logged in, look for your profile icon or your name, usually at the top right corner. Click it and select Settings or My Account from the dropdown menu.
  • Find the Security or 2FA/MFA section: In your account settings, look for a section labeled Security, Login Settings, or Two-Factor Authentication. This is where you can manage your security options.
  • Start the 2FA/MFA setup process: Click on the option to enable or set up 2FA/MFA. ADP may call it Two-Step Verification or Multi-Factor Authentication.
  • Choose your authentication method: ADP typically offers several options, such as:
    • Authenticator App: Download an app like Google Authenticator or Microsoft Authenticator on your smartphone. Scan the QR code shown on your ADP screen with the app.
    • Text Message (SMS): Enter your mobile phone number. ADP will send you a code via text message each time you log in.
    • Email: Some organizations allow sending a code to your email, but this is less secure than app or SMS options.
  • Verify your method: After choosing your method, ADP will send you a code (to your app, phone, or email). Enter this code on the ADP website to confirm you have access.
  • Save backup codes (if offered): ADP may provide backup codes. Write these down and store them in a safe place. They can help you log in if you lose access to your phone.
  • Complete the setup: Follow any final prompts to finish enabling 2FA/MFA. You may need to log out and log back in to test the new security feature.

What is 2FA/MFA and why is it important?
2FA/MFA means you need something you know (your password) and something you have (like your phone) to log in. This makes it much harder for hackers to access your account, even if they steal your password.

If you have trouble or your company uses custom security settings, it’s wise to consult your IT department or reach out to a professional consulting firm like OCD Tech for readiness assessment and expert guidance.

Enabling 2FA/MFA on ADP Workforce Now is one of the best ways to secure your payroll and HR data. For more help with cybersecurity best practices, consider contacting OCD Tech for tailored support.

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Best Practices

Best Practices and Tips for Securing Your ADP Workforce Now Account

 

Securing Your ADP Workforce Now Account: Essential Practices

 

Protecting your ADP Workforce Now account is crucial since it contains sensitive employee data including personal information and payroll details. Implementing robust security measures helps prevent unauthorized access and potential data breaches. Let's explore comprehensive security practices:

  • Create a strong, unique password that combines uppercase and lowercase letters, numbers, and special characters. Aim for at least 12-15 characters and avoid using personal information or common phrases.
  • Change your password regularly, ideally every 60-90 days. Never reuse old passwords or use the same password across different platforms.
  • Be vigilant about phishing attempts targeting your ADP credentials. Legitimate ADP communications will never ask for your password via email or phone calls.
  • Always log out completely when finished using ADP Workforce Now, especially on shared or public computers.
  • Keep your contact information updated in your ADP profile to ensure you receive security alerts and can recover your account if needed.

Advanced Security Configuration Options

 

ADP Workforce Now offers several built-in security features that should be utilized:

  • Configure account lockout settings to temporarily disable access after multiple failed login attempts.
  • Review and set appropriate access permissions based on job responsibilities. Limit sensitive data access to only those employees who absolutely need it.
  • Enable session timeout features that automatically log users out after periods of inactivity (typically 15-30 minutes is recommended).
  • Regularly review the audit logs in your administrator dashboard to identify unusual access patterns or potential security incidents.
  • Implement IP address restrictions when possible to limit system access to recognized networks or locations.

Employee Training and Security Awareness

 

Human error remains one of the biggest security vulnerabilities for any system, including ADP Workforce Now:

  • Provide regular security awareness training for all employees who access ADP, covering topics like password security, phishing recognition, and safe browsing habits.
  • Create clear security policies regarding ADP access, including guidelines for mobile device usage and remote access protocols.
  • Establish formal offboarding procedures to immediately revoke ADP access when employees leave the organization.
  • Consider working with security experts like OCD Tech to conduct security readiness assessments and identify potential vulnerabilities in your ADP implementation.
  • Encourage a security-conscious culture where employees feel comfortable reporting suspicious activities or potential security incidents.

Device and Network Security Considerations

 

The security of devices and networks used to access ADP Workforce Now is equally important:

  • Ensure all devices accessing ADP have updated operating systems, browsers, and security patches.
  • Install and maintain reputable antivirus and anti-malware software on all devices used to access ADP.
  • Avoid accessing ADP on public Wi-Fi networks. If remote access is necessary, use a secure VPN connection.
  • Consider implementing endpoint protection solutions to secure all devices that connect to your corporate network.
  • For organizations with complex security requirements, OCD Tech can provide specialized consulting to enhance your overall security posture.

Responding to Security Incidents

 

Even with strong preventive measures, it's important to be prepared for potential security incidents:

  • Develop an incident response plan specifically for ADP security breaches, including clear steps for containment, investigation, and recovery.
  • Document all security incidents, including unsuccessful attempts, to identify patterns and improve security measures.
  • Contact ADP support immediately if you suspect unauthorized access or other security issues with your account.
  • Consider engaging with security specialists like OCD Tech who can help assess damage and recommend remediation steps after a security incident.
  • Regularly test your incident response procedures to ensure they remain effective and that all team members understand their responsibilities.

By implementing these comprehensive security practices, you can significantly reduce the risk of unauthorized access to your ADP Workforce Now account and better protect your organization's sensitive employee and payroll data.

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