Zoom vs. Microsoft Teams — What is Better for Cybersecurity

Explore cybersecurity in Zoom vs Microsoft Teams. Discover key security features and practices for safe, efficient remote collaboration.

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Jeff Harms

Reviewed by Jeff Harms

Director, Advisory Services at OCD tech

Updated September, 18

Usability & Integration: Zoom vs Microsoft Teams

Discover how Zoom and Microsoft Teams compare on usability and integration for business productivity.

Zoom Usability and Integration for Business

 

Usability & Integration for Zoom

 

Zoom offers an intuitive interface for employees that combines ease-of-use with robust security. Features like MFA prompts, secure logins, and role-based access guide users through a streamlined process, ensuring that cybersecurity best practices are embedded without compromising the user experience.

Administrators benefit from a simplified setup where security configurations such as conditional access policies and encryption defaults are easily managed via an accessible dashboard. This practical approach not only enhances security but also expedites deployment and ongoing policy management, making it ideal for organizations with stringent cybersecurity requirements.

Zoom’s ability to integrate securely with other platforms—including Google Workspace, Microsoft 365, Slack/Teams, various CRM systems, SSO solutions, and numerous APIs and automation tools—ensures that enterprise ecosystems remain protected. These integrations are designed to avoid security gaps, reinforcing comprehensive protective measures across all connected systems.

From a practical perspective, Zoom supports secure data migration, facilitates data portability, and maintains secure access for both mobile and desktop environments. These attributes are crucial for organizations that need reliable and compliant remote and on-site communications.

  • User Friendly with Secure Logins and MFA Prompts: Ensures that employees can easily navigate Zoom while benefiting from advanced cybersecurity features.
  • Efficient Administration and Setup: Simplified management of conditional access policies and encryption defaults reduces the complexity of maintaining rigorous security standards.
  • Seamless Enterprise Integration: Robust connections with Google Workspace, Microsoft 365, Slack/Teams, CRMs, SSO, and other automation tools maintain strong security without compromising usability.
  • Secure Migration and Data Portability: Facilitates secure, compliant access on both mobile and desktop platforms, ensuring data remains protected throughout its lifecycle.

Microsoft Teams Usability and Integration for Business

 

Usability & Integration for Microsoft Teams

 

Microsoft Teams offers an interface that is both intuitive for employees and enforces robust cybersecurity best practices. Users experience seamless login processes with secure logins, MFA prompts, and role-based access controls, ensuring that every access point is monitored and secure. The platform’s design helps users quickly learn its features without compromising on stringent security measures.

Administrators benefit from a straightforward setup process. Security configurations such as conditional access policies and encryption defaults are integrated within the admin console, making it easier to enforce policies and monitor security compliance. This administrative ease minimizes the complexity of managing a secure communication platform.

Teams integrates effectively with various platforms, including Microsoft 365, Google Workspace, Slack/Teams ecosystems, CRM systems, SSO, and APIs for automation. These integrations are designed to ensure consistent data protection across all channels, without creating security gaps during inter-platform communications.

From a practical perspective, Teams supports secure data migration and portability. Organizations can transition from legacy systems while maintaining data integrity and secure access practices. Mobile and desktop experiences are both fortified with encryption and authentication measures, ensuring that data remains secure regardless of access point.

  • Employee Intuitiveness: Secure yet user-friendly MFA prompts, secure logins, and role-based access ensure streamlined day-to-day operations with minimal disruption.
  • Administration & Setup: Easy-to-manage security configurations like conditional access policies and encryption defaults reduce administrative overhead while bolstering security.
  • Platform Integrations: Seamless integration with Microsoft 365, Google Workspace, CRM systems, SSO solutions, APIs, and automation tools prevents security gaps during data exchange.
  • Migration & Mobile/Desktop Access: Secure migration processes, reliable data portability, and consistent security measures across mobile and desktop provide robust, end-to-end cybersecurity protection.

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Security and Compliance: Zoom vs Microsoft Teams

See how Zoom and Microsoft Teams compare on security and compliance, including data protection, regulations, and business trust.

Zoom

Data Security & Encryption

Zoom employs high-level encryption techniques to secure data during transmission and while at rest, ensuring that sensitive information remains protected from potential breaches. This strong commitment to data protection enhances user trust and meets industry standards, making Zoom a reliable tool in the cybersecurity landscape.

Microsoft Teams

Data Security & Encryption

Microsoft Teams uses advanced data protection and encryption methods to safeguard sensitive communications and files during transit and at rest. These robust measures ensure that data remains confidential, secure, and inaccessible to unauthorized parties. By implementing industry-standard encryption protocols, Microsoft Teams instills confidence that confidential business information is protected against emerging security threats.

Zoom

Authentication & Access Control

To prevent unauthorized access, Zoom implements robust authentication mechanisms such as multifactor verification and role-based access controls. These measures streamline user identity management and ensure that only legitimate participants can access meetings and account settings, thereby strengthening overall security.

Microsoft Teams

Authentication & Access Control

The platform employs strong authentication and access control mechanisms to verify user identities and regulate permissions. Multi-factor authentication and conditional access policies reduce the risk of unauthorized entry, ensuring that only approved users can access critical data and collaboration tools. This meticulous approach to user verification is essential for maintaining the integrity and security of communication channels within enterprises.

Zoom

Compliance & Certifications

Zoom is dedicated to meeting various regulatory requirements, holding certifications like GDPR, HIPAA, and SOC 2 to ensure compliance across different regions and industries. This adherence to legal and compliance standards not only meets data privacy laws but also instills confidence in users who rely on secure communications for their business operations.

Microsoft Teams

Compliance & Certifications

Microsoft Teams meets various regulatory compliance requirements by adhering to strict standards and obtaining key certifications such as ISO, HIPAA, and GDPR. This commitment to regulatory compliance demonstrates the platform’s ability to manage data responsibly and in alignment with global best practices. Continuous audits and third-party assessments help confirm that the tool remains compliant with evolving legal and industry standards.

Zoom

Incident Response & Reliability

A proactive incident response strategy is in place at Zoom to identify, respond to, and mitigate potential security threats. By focusing on continuous risk management and frequent security audits, Zoom addresses vulnerabilities quickly and effectively, ensuring a resilient and reliable service that supports business continuity and cybersecurity best practices.

Microsoft Teams

Incident Response & Reliability

In the event of a security incident, Microsoft Teams has established a comprehensive incident response and risk management strategy. This framework is designed to quickly detect, analyze, and mitigate potential threats while minimizing business disruption. Rapid response protocols, combined with continuous monitoring and risk assessment, enable organizations to stay resilient against cybersecurity challenges.

Cost and Value: Zoom vs Microsoft Teams

Compare the cost and value of Zoom and Microsoft Teams to see which offers better pricing, affordability, and long-term benefits.

 

Cost & Value for Zoom

 

When evaluating Zoom licensing and subscription costs, it is important to note that pricing tiers generally range from around $15 per month for basic plans to over $50 per month for enterprise-level packages. These subscription options are designed to meet different business needs, balancing functionality and security requirements.

Beyond the subscription fees, there are various hidden costs to consider:

  • Setup expenses: Implementing Zoom effectively may require professional assistance, which can add to initial costs.
  • Training fees: Ensuring that your team understands Zoom’s security features might involve additional training sessions or materials.
  • Security add-ons: For enhanced cybersecurity, businesses might invest in extra encryption tools, secure meeting configurations, or dedicated cybersecurity consulting services.

Investing in the built-in cybersecurity features of Zoom can lead to significant savings. For example, preventing data breaches can save organizations from expenses in excess of $4M (according to IBM’s studies). Additionally, avoiding regulatory fines, which can accumulate rapidly for non-compliance, and reducing downtime due to security incidents both contribute to a strong return on investment.

Overall return on investment from Zoom's security perspective is realized through:

  • Minimizing incident costs: Integrated encryption and secure meeting controls help mitigate risks that could otherwise lead to expensive breaches.
  • Enhanced compliance: With robust security measures, organizations can avoid costly fines and penalties tied to data protection regulations.
  • Operational continuity: Reducing downtime by leveraging secure platforms ensures that business operations remain uninterrupted, maintaining productivity and customer trust.

Considering these factors, businesses find that investing in the comprehensive security features of Zoom not only protects sensitive information but also ensures long-term financial benefits. For those focusing on cybersecurity ROI and cost-effective communication solutions, Zoom provides a well-rounded platform that balances upfront costs with eventual savings and added value in security.

 

Cost & Value for Microsoft Teams

 

Microsoft Teams offers a variety of licensing and subscription cost options that scale with your business needs. For example, plans can range from a free tier with fundamental features to paid subscriptions typically starting at around $4 per user/month for basic plans, and up to $20–$35 per user/month for comprehensive enterprise options such as the Office 365 E3/E5 suites. These tiers provide differing levels of integrated cybersecurity, collaboration tools, and advanced management features.

Beyond the direct subscription fees, there are several hidden costs to consider, including:

  • Setup expenses: Initial configuration, integration with existing systems, and ensuring proper security settings can require dedicated IT support and professional services.
  • Training costs: Time and resources allocated to training staff on the new platform. This includes learning secure practices and understanding built-in features to maximize productivity.
  • Security add-ons: While Teams comes with robust default security features such as multi-factor authentication and encryption, additional security solutions (such as advanced threat protection and compliance monitoring) might be necessary in high-risk industries.

Investing in a platform like Microsoft Teams also offers potential savings from stronger cybersecurity features. For instance, IBM research has shown that the average cost of a data breach can exceed $4M. By leveraging built-in encryption, regular security updates, and integrated compliance tools, businesses can reduce the risk of expensive data breaches, avoid regulatory fines, and minimize costly downtime.

From a long-term perspective, the overall return on investment from a security perspective is compelling. Not only does Microsoft Teams simplify secure collaboration, but the potential cost avoidance related to cybersecurity incidents – such as fines, legal fees, and reputational damage – offers significant financial benefits over time. When comparing the relatively low subscription and operational costs to the high costs of a potential security incident, Teams represents a strategic investment in both productivity and robust cybersecurity.

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Final Recommendation: Zoom vs Microsoft Teams for Cybersecurity

 

Final Recommendation

 

In conclusion, both Zoom and Microsoft Teams offer robust cybersecurity measures, but they cater to different business needs. Zoom is designed for seamless usability with agile, intuitive meeting capabilities, which is ideal for small to medium-sized businesses requiring rapid deployment and straightforward security controls. Microsoft Teams, on the other hand, excels in integration with the broader Microsoft 365 ecosystem, making it a solid choice for large enterprises that demand comprehensive compliance and control. Enterprises prioritizing end-to-end encryption and sophisticated threat management may find Teams more aligned with their cybersecurity strategy. Conversely, organizations that need a flexible, cost-effective solution for secure online meetings might lean towards Zoom. Each platform balances user experience with security, ensuring that sensitive data remains protected while facilitating collaboration. The choice largely depends on the business's scale, existing IT infrastructure, and specific compliance requirements. Overall, both tools provide valuable cybersecurity features, so the decision should reflect the unique operational environment and risk management priorities of the organization.

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Read How to Enable MFA on these tools

Enabling MFA is one of the most effective ways to strengthen account security. We’ll walk through how to turn on multi-factor authentication (MFA), making it clear which steps are required and how the user experience compares across the two tools.

How to enable 2FA/MFA on a Zoom account?

Learn how to enable 2FA/MFA on your Zoom account with this step-by-step guide to boost security, protect meetings, and prevent unauthorized access.

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How to enable 2FA/MFA on a Microsoft Teams account?

Learn how to enable 2FA/MFA on your Microsoft Teams account with this step-by-step guide to boost security and protect your data from unauthorized access.

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IT Audit | Cybersecurity | IT Assurance | IT Security Consultants – OCD Tech is a technology consulting firm serving the IT security and consulting needs of businesses in Boston (MA), Braintree (MA) and across New England. We primarily serve Fortune 500 companies including auto dealers, financial institutions, higher education, government contractors, and not-for-profit organizations with SOC 2 reporting, CMMC readiness, IT Security Audits, Penetration Testing and Vulnerability Assessments. We also provide dark web monitoring, DFARS compliance, and IT general controls review.

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