Is Confluence ISO 27001 Compliant

Discover if Confluence meets ISO 27001 standards for information security compliance in this detailed article.

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Reviewed by Jeff Harms

Director, Advisory Services at OCD tech

Updated Oct, 3

Guide

Is Confluence ISO 27001 Compliant

 

Confluence is ISO 27001 compliant when used as Atlassian Cloud, but if self-hosted, compliance depends on your configuration and security practices.

 

Confluence, as provided by Atlassian's Cloud services, has achieved ISO 27001 certification which verifies that it meets internationally recognized standards for managing information security. However, if you deploy Confluence on your own servers (self-hosted), compliance is not automatic; it largely depends on your organization’s ability to implement and maintain robust security controls and processes.

Here are key points to help understand the situation:

  • Cloud vs. Self-Hosted: In the cloud version, Atlassian handles much of the security infrastructure and continuously meets ISO 27001 requirements. For self-hosted instances, your team must set up controls (such as access management, patching, and encryption) to achieve similar levels of compliance.

  • Risk Management: ISO 27001 focuses on a systematic approach to managing sensitive company information. Whether you choose the cloud or self-hosted route, your organization should perform a thorough risk analysis and implement necessary procedures.

  • Shared Responsibility: In cloud deployments, while Atlassian ensures the infrastructure meets security guidelines, your organization needs to manage user permissions, data policies, and other internal controls. For self-hosted environments, you take full responsibility for securing the system end-to-end.

  • Consulting and Readiness: If you’re not sure about how to meet these standards on your own, engaging with experienced consultancies like OCD Tech can help assess your readiness and guide you through the compliance process. We offer tailored advice to ensure your Confluence setup is secure and compliant.

Ultimately, while the Atlassian Cloud Confluence service is certified as ISO 27001 compliant, maintaining this compliance in any deployment scenario requires continuous effort, monitoring, and improvements in security processes.

 

Achieve ISO 27001 on Confluence—Fast & Secure

Don’t let security gaps slow you down. Partner with OCD Tech’s seasoned cybersecurity experts to tailor a robust, framework-aligned protection plan for your Confluence. From uncovering hidden vulnerabilities to mapping controls against ISO 27001, we’ll streamline your path to certification—and fortify your reputation.

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What is...

Explore how Confluence supports ISO 27001 compliance by streamlining documentation, collaboration, and information security management.

What is Confluence

 

Understanding Confluence in an ISO 27001 Context

 

Confluence is a robust collaboration platform developed by Atlassian, designed to streamline document management and secure knowledge sharing. Tailored for enterprises, it integrates advanced security controls such as granular access permissions, audit trails, and encryption, ensuring organizations can align with strict ISO 27001 requirements. This enhanced data protection framework is essential for achieving cybersecurity resilience and regulatory compliance.

  • Secure document management and tracking.
  • Granular access permissions and audit logs.
  • Encryption and risk management capabilities.
  • Enhanced compliance with ISO 27001 standards.

 

What is ISO 27001

 

What is ISO 27001?

 

ISO 27001 is an international standard that defines the requirements for establishing, implementing, and maintaining an Information Security Management System (ISMS). When applied to Confluence, it means ensuring that sensitive content is safeguarded through a rigorous framework of risk assessments, robust security controls, and continuous monitoring. This standard helps organizations align Confluence security with best practices, protecting critical data and meeting compliance mandates.

Key advantages for Confluence include:

  • Effective risk treatment and risk-based policy enforcement
  • Enhanced data confidentiality, integrity, and availability
  • Alignment with regulatory and industry compliance demands

 

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Implementing Security Settings

For a detailed breakdown of the specific security configurations needed for compliance, our article provides a comprehensive walkthrough.

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Frequently asked questions

What services does OCD Tech provide?

OCD Tech offers a comprehensive suite of cybersecurity and IT assurance services, including SOC 2/3 and SOC for Cybersecurity reporting, IT vulnerability and penetration testing, privileged access management, social engineering assessments, virtual CISO (vCISO) support, IT general controls audits, WISP development, and compliance assistance for frameworks like CMMC, DFARS, and FTC Safeguards.

Which industries does OCD Tech serve?

OCD Tech specializes in serving highly regulated sectors such as financial services, government, higher education, auto dealerships, enterprise organizations, and not-for-profits throughout New England.

How long does an IT security assessment take?

Typically, OCD Tech’s on-site work spans 1–2 days, depending on complexity and number of sites, followed by 1–2 weeks of analysis and reporting to deliver clear, actionable recommendations.

Why should I get SOC 2 compliant?

SOC 2 reporting demonstrates to clients and prospects that an organization follows best-in-class controls over security, availability, processing integrity, confidentiality, and privacy—boosting trust, meeting RFP/due diligence requirements, and helping secure contracts. OCD Tech helps organizations achieve and maintain this compliance.

Can OCD Tech help me with federal cybersecurity regulations?

Yes—OCD Tech provides guidance for compliance with DFARS (NIST 800‑171), CMMC (Levels 1–3), and FTC Safeguards, ensuring organizations meet specific government or industry-based cybersecurity mandates.

What is a virtual CISO (vCISO), and do I need one?

A virtual CISO delivers strategic, executive-level cybersecurity leadership as a service. OCD Tech’s vCISO service is ideal for organizations lacking a full-time CISO and helps build programs, define policy, oversee risk, and guide security maturity.

Does OCD Tech offer ongoing security training or audits for staff?

Absolutely. OCD Tech provides tailored internal IT Audit training and security awareness sessions, plus annual reviews of Written Information Security Programs (WISP), such as Massachusetts 201 CMR 17 and other state or industry-specific controls.

Audit. Security. Assurance.

IT Audit | Cybersecurity | IT Assurance | IT Security Consultants – OCD Tech is a technology consulting firm serving the IT security and consulting needs of businesses in Boston (MA), Braintree (MA) and across New England. We primarily serve Fortune 500 companies including auto dealers, financial institutions, higher education, government contractors, and not-for-profit organizations with SOC 2 reporting, CMMC readiness, IT Security Audits, Penetration Testing and Vulnerability Assessments. We also provide dark web monitoring, DFARS compliance, and IT general controls review.

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