/mfa-guides

How to enable 2FA/MFA on a Confluence account?

Learn how to enable 2FA/MFA on your Confluence account with this step-by-step guide to boost security and protect your data from unauthorized access.

Guide

How to enable 2FA/MFA on a Confluence account?

Step-by-Step Guide: How to Enable 2FA/MFA on Your Confluence Account

Enabling Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on your Confluence account is one of the best ways to protect your sensitive information from unauthorized access. 2FA/MFA adds an extra layer of security by requiring not just your password, but also a second verification step—usually a code from your phone or an app.

Understand the Basics:
2FA/MFA means you need two things to log in: something you know (your password) and something you have (like your phone or an authentication app). This makes it much harder for hackers to get into your account, even if they know your password.
Check Your Confluence Version:
Confluence can be hosted in the cloud (Confluence Cloud) or on your company’s servers (Confluence Server/Data Center). The steps for enabling 2FA/MFA may differ. If you’re unsure, ask your IT team or a consulting firm like OCD Tech for help.
Log In to Your Confluence Account:
Go to your Confluence login page and sign in with your username and password as usual.
Access Your Account Settings:
After logging in, click on your profile picture or initials in the top right corner. Select “Account settings” or “Profile” from the dropdown menu.
Find the Security or 2FA/MFA Section:
Look for a section labeled “Security”, “Two-Factor Authentication”, or “Multi-Factor Authentication”. If you don’t see it, your organization may need to enable this feature. Contact your IT administrator or reach out to OCD Tech for readiness assessment and setup guidance.
Start the 2FA/MFA Setup:
Click on the option to enable 2FA/MFA. You’ll usually be prompted to choose a method, such as an authentication app (like Google Authenticator, Microsoft Authenticator, or Authy) or SMS text messages.
Install an Authenticator App (Recommended):
If you choose an app, download it from your phone’s app store. Open the app and get ready to scan a QR code.
Scan the QR Code:
Confluence will show you a QR code on the screen. Open your authenticator app, tap the “+” or “Add” button, and scan the QR code. The app will now generate a unique code for your Confluence account every 30 seconds.
Enter the Verification Code:
Type the code from your authenticator app into the Confluence setup page to confirm it’s working. This links your account to your phone/app.
Save Backup Codes:
Confluence may give you backup codes. These are one-time codes you can use if you lose access to your phone. Save them in a safe place, like a password manager or a secure file.
Complete the Setup:
Follow any final prompts to finish enabling 2FA/MFA. You may need to log out and log back in to test the new security step.
Test Your Login:
Log out of Confluence and try logging in again. After entering your password, you’ll be asked for a code from your authenticator app or SMS. Enter the code to access your account.
Get Help if Needed:
If you have trouble at any step, contact your IT support or consult with OCD Tech for expert assistance in securing your Confluence environment.

Enabling 2FA/MFA on Confluence is a crucial step for account security. It protects your data from cyber threats and unauthorized access, making your workspace much safer. If your organization hasn’t enabled this feature yet, consider a readiness assessment with OCD Tech to ensure your Confluence setup is secure and compliant.

Best Practices

Best Practices and Tips for Securing Your Confluence Account

Comprehensive Guide to Securing Your Confluence Account

Securing your Confluence account is essential to protect sensitive information and maintain workplace collaboration integrity. Below are detailed, actionable steps to enhance your Confluence security:

Create a strong, unique password - Use at least 12 characters combining uppercase and lowercase letters, numbers, and special characters. Avoid using personal information or common words. A password like "Fr3$hP1zza!2023" is much stronger than "password123".
Implement regular password changes - Update your Confluence password every 60-90 days. Never reuse old passwords or use the same password across multiple platforms.
Be vigilant about phishing attempts - Always verify email senders before clicking links claiming to be from Confluence. Legitimate Atlassian emails won't ask for your password. When in doubt, access Confluence directly through your bookmarked URL rather than email links.
Keep your devices secure - Install and regularly update antivirus software. Enable automatic updates for your operating system to patch security vulnerabilities. Lock your devices when stepping away, even for brief moments.
Use secure networks - Avoid accessing Confluence on public Wi-Fi networks. If necessary, use a reputable VPN service to encrypt your connection. Your company may provide a corporate VPN - use it whenever working remotely.
Review and manage app integrations - Periodically check which third-party apps have access to your Confluence account. Remove permissions for unused or suspicious applications through your account settings.
Enable login notifications - Configure Confluence to alert you of new logins or suspicious activity. These notifications serve as early warning signs of potential unauthorized access.
Be mindful of permission settings - Only share content with necessary team members. Regularly audit who has access to sensitive spaces and pages. Remove access for team members who no longer need it.
Participate in security training - Stay informed about the latest security best practices. Many organizations like OCD Tech offer specialized training and security readiness assessments to ensure your team follows proper security protocols.
Set up session timeouts - Configure your account to automatically log out after periods of inactivity (typically 15-30 minutes). This prevents unauthorized access if you forget to log out.
Keep your profile information current - Update your recovery email and phone number regularly. This ensures you can regain access if you're ever locked out.
Monitor your account activity - Regularly check your account history for unfamiliar logins or actions. Report suspicious activities to your IT department immediately.
Practice good data hygiene - Avoid storing highly sensitive information (like passwords or financial data) in Confluence unless absolutely necessary and properly secured.
Understand your company's security policies - Familiarize yourself with organization-specific security requirements. Many companies work with security consultants like OCD Tech to develop comprehensive security policies tailored to their specific needs.

Remember that security is a continuous process, not a one-time setup. By consistently applying these practices, you'll significantly reduce the risk of unauthorized access to your Confluence account and protect both your personal and organizational data.

Frequently asked questions

What services does OCD Tech provide?

OCD Tech offers a comprehensive suite of cybersecurity and IT assurance services, including SOC 2/3 and SOC for Cybersecurity reporting, IT vulnerability and penetration testing, privileged access management, social engineering assessments, virtual CISO (vCISO) support, IT general controls audits, WISP development, and compliance assistance for frameworks like CMMC, DFARS, and FTC Safeguards.

Which industries does OCD Tech serve?

OCD Tech specializes in serving highly regulated sectors such as financial services, government, higher education, auto dealerships, enterprise organizations, and not-for-profits throughout New England.

How long does an IT security assessment take?

Typically, OCD Tech’s on-site work spans 1–2 days, depending on complexity and number of sites, followed by 1–2 weeks of analysis and reporting to deliver clear, actionable recommendations.

Why should I get SOC 2 compliant?

SOC 2 reporting demonstrates to clients and prospects that an organization follows best-in-class controls over security, availability, processing integrity, confidentiality, and privacy—boosting trust, meeting RFP/due diligence requirements, and helping secure contracts. OCD Tech helps organizations achieve and maintain this compliance.

Can OCD Tech help me with federal cybersecurity regulations?

Yes—OCD Tech provides guidance for compliance with DFARS (NIST 800‑171), CMMC (Levels 1–3), and FTC Safeguards, ensuring organizations meet specific government or industry-based cybersecurity mandates.

What is a virtual CISO (vCISO), and do I need one?

A virtual CISO delivers strategic, executive-level cybersecurity leadership as a service. OCD Tech’s vCISO service is ideal for organizations lacking a full-time CISO and helps build programs, define policy, oversee risk, and guide security maturity.

Does OCD Tech offer ongoing security training or audits for staff?

Absolutely. OCD Tech provides tailored internal IT Audit training and security awareness sessions, plus annual reviews of Written Information Security Programs (WISP), such as Massachusetts 201 CMR 17 and other state or industry-specific controls.

Audit. Security. Assurance.

IT Audit | Cybersecurity | IT Assurance | IT Security Consultants – OCD Tech is a technology consulting firm serving the IT security and consulting needs of businesses in Boston (MA), Braintree (MA) and across New England. We primarily serve Fortune 500 companies including auto dealers, financial institutions, higher education, government contractors, and not-for-profit organizations with SOC 2 reporting, CMMC readiness, IT Security Audits, Penetration Testing and Vulnerability Assessments. We also provide dark web monitoring, DFARS compliance, and IT general controls review.

Contact Info