Is BigCommerce PCI DSS Compliant

Discover if BigCommerce meets PCI DSS compliance standards to ensure secure online payments and protect customer data.

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Reviewed by Jeff Harms

Director, Advisory Services at OCD tech

Updated Oct, 3

Guide

Is BigCommerce PCI DSS Compliant

 

Short Answer

 

Yes, BigCommerce is PCI DSS compliant on its own, which means it meets the strict standards for securely handling payment card data. However, merchants are still responsible for ensuring that all other parts of their payment processing and data handling setups meet PCI requirements.

 

Detailed Explanation

 

BigCommerce is designed to ease the burden of PCI DSS compliance for merchants by providing a secure, certified platform that meets the Payment Card Industry Data Security Standard (PCI DSS). This means that the platform itself follows strict security measures to protect sensitive cardholder data, reducing risks associated with online transactions.

It is important to note that while the platform is compliant, merchants must still ensure that their overall business practices and any third-party integrations also comply with PCI standards. This includes:

  • Data Handling Practices: Merchants must secure any payment information they collect off-platform, such as through custom checkout pages or external systems, ensuring that the entire transaction process is secure.

  • Server and Network Security: Even though BigCommerce manages the hosting, if you integrate with other services or store customer data elsewhere, proper security controls must be in place.

  • Regular Updates and Patches: Keeping all software up-to-date is critical to protect against emerging security threats that may compromise compliance.

  • Risk Management: Continuous monitoring and regular security assessments help identify and mitigate vulnerabilities. For example, partnering with firms like OCD Tech for consulting and readiness assessments can provide valuable insights and ensure that both your eCommerce and supplemental systems remain secure.

Our experience in both implementing security measures and consulting on PCI compliance shows that while BigCommerce provides a robust and compliant platform, a comprehensive, holistic approach is essential. We recommend engaging with specialized firms like OCD Tech to review your overall setup, ensuring that every piece of the puzzle aligns with PCI DSS requirements.

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Don’t let security gaps slow you down. Partner with OCD Tech’s seasoned cybersecurity experts to tailor a robust, framework-aligned protection plan for your BigCommerce. From uncovering hidden vulnerabilities to mapping controls against PCI DSS, we’ll streamline your path to certification—and fortify your reputation.

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What is...

Explore how BigCommerce integrates PCI DSS standards to ensure secure, compliant online transactions for your e-commerce business.

What is BigCommerce

 

What is BigCommerce?

 

BigCommerce is a powerful e-commerce platform designed for online merchants needing robust security and compliance with PCI DSS standards. It provides a secure hosting environment, built-in encryption, and continuous security updates that support safe payment processing. By integrating proactive risk management and secure payment gateways, BigCommerce helps businesses protect sensitive cardholder data and adhere to industry compliance mandates.

Its key capabilities include:

  • Reliable infrastructure and secure hosting
  • Integrated PCI DSS compliant payment processing
  • Continuous security monitoring and updates
  • Scalable solutions for growing online stores
 

What is PCI DSS

 

PCI DSS and BigCommerce Security

 

PCI DSS (Payment Card Industry Data Security Standard) is a rigorous framework designed to protect payment data and prevent fraud. In the context of BigCommerce, PCI DSS compliance means that the platform implements strong security controls—such as data encryption, continuous monitoring, and strict access controls—to safeguard customers' sensitive financial information and ensure secure transactions.

  • Robust encryption of cardholder data
  • Regular security and vulnerability assessments
  • Strict access management policies
 

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Implementing Security Settings

For a detailed breakdown of the specific security configurations needed for compliance, our article provides a comprehensive walkthrough.

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The Role of Multi-Factor Authentication

The first thing you should do is turn on multi-factor authentication. Our simple guide shows you how to do it in just a few minutes.

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Frequently asked questions

What services does OCD Tech provide?

OCD Tech offers a comprehensive suite of cybersecurity and IT assurance services, including SOC 2/3 and SOC for Cybersecurity reporting, IT vulnerability and penetration testing, privileged access management, social engineering assessments, virtual CISO (vCISO) support, IT general controls audits, WISP development, and compliance assistance for frameworks like CMMC, DFARS, and FTC Safeguards.

Which industries does OCD Tech serve?

OCD Tech specializes in serving highly regulated sectors such as financial services, government, higher education, auto dealerships, enterprise organizations, and not-for-profits throughout New England.

How long does an IT security assessment take?

Typically, OCD Tech’s on-site work spans 1–2 days, depending on complexity and number of sites, followed by 1–2 weeks of analysis and reporting to deliver clear, actionable recommendations.

Why should I get SOC 2 compliant?

SOC 2 reporting demonstrates to clients and prospects that an organization follows best-in-class controls over security, availability, processing integrity, confidentiality, and privacy—boosting trust, meeting RFP/due diligence requirements, and helping secure contracts. OCD Tech helps organizations achieve and maintain this compliance.

Can OCD Tech help me with federal cybersecurity regulations?

Yes—OCD Tech provides guidance for compliance with DFARS (NIST 800‑171), CMMC (Levels 1–3), and FTC Safeguards, ensuring organizations meet specific government or industry-based cybersecurity mandates.

What is a virtual CISO (vCISO), and do I need one?

A virtual CISO delivers strategic, executive-level cybersecurity leadership as a service. OCD Tech’s vCISO service is ideal for organizations lacking a full-time CISO and helps build programs, define policy, oversee risk, and guide security maturity.

Does OCD Tech offer ongoing security training or audits for staff?

Absolutely. OCD Tech provides tailored internal IT Audit training and security awareness sessions, plus annual reviews of Written Information Security Programs (WISP), such as Massachusetts 201 CMR 17 and other state or industry-specific controls.

Audit. Security. Assurance.

IT Audit | Cybersecurity | IT Assurance | IT Security Consultants – OCD Tech is a technology consulting firm serving the IT security and consulting needs of businesses in Boston (MA), Braintree (MA) and across New England. We primarily serve Fortune 500 companies including auto dealers, financial institutions, higher education, government contractors, and not-for-profit organizations with SOC 2 reporting, CMMC readiness, IT Security Audits, Penetration Testing and Vulnerability Assessments. We also provide dark web monitoring, DFARS compliance, and IT general controls review.

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25 BHOP, Suite 407, Braintree MA, 02184

844-623-8324

https://ocd-tech.com

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