Network Penetration Testing for MSPs in Memphis, TN

 

IT Managed Services Providers (MSPs) in Memphis and across Tennessee are prime targets for cybercriminals. If an attacker compromises an MSP, they do not just reach one company—they gain a path into every client network you support. Ransomware, phishing, credential theft, misconfigured remote access tools, and vulnerable VPNs are all routinely used to reach this level of access.

The financial impact is significant. In 2021, the median reported cost of a data breach was $4.24M, and that figure excludes unreported incidents and long-term damage to client trust, SLAs, and reputation. For an MSP, a single breach can mean widespread outages across multiple Memphis-area customers—healthcare practices, logistics companies along the I‑40 corridor, manufacturers, and professional services firms that depend on you to stay online.

To reduce this risk, MSPs need to regularly review, test, and upgrade their cybersecurity posture. This includes validating how well remote monitoring and management (RMM) tools, privileged access, backup systems, and cloud environments are actually protected, not just how they look on paper.

 

What Is Network Penetration Testing for MSPs?

 

Network penetration testing (often called pentesting) is a controlled, ethical hacking exercise where experienced security professionals simulate real-world attacks on your MSP infrastructure and, where appropriate, on your clients’ environments under your control.

The goal is to identify how an attacker could:

• Gain initial access to your internal network, cloud services, or management portals

• Abuse RMM platforms, VPNs, and privileged accounts to move into client networks

• Escalate privileges, exfiltrate sensitive data, or deploy ransomware at scale

The outcomes of a well-run network security assessment for an MSP include:

• A clear view of exploitable weaknesses before an attacker finds them

• Evidence of how effective your current IT security controls really are

• Support for compliance (HIPAA, PCI, CJIS, SOC 2, and contract requirements from enterprise clients)

• Concrete, prioritized remediation steps that your team can actually implement

 

Tennessee MSP Network Penetration Testing Experience

 

OCD Tech provides specialized network penetration testing services for MSPs in Memphis and throughout Tennessee. We understand the operational reality of managed services: tight SLAs, 24/7 support expectations, legacy systems you did not design, and client environments with wildly different maturity levels.

Our team combines IT risk advisory, security assessment, and hands-on ethical hacking experience across industries common in the Memphis area, including healthcare, manufacturing, transportation, logistics, legal, and financial services. We test:

• MSP internal networks and data centers

• Cloud environments (Microsoft 365, Azure, AWS, Google Workspace)

• RMM platforms, remote access solutions, VPNs, and privileged access workflows

• Client edge networks and representative internal segments, where in scope

The result is not just a list of vulnerabilities, but clear, actionable guidance on how to harden configurations, reduce attack paths, and improve how your MSP defends both itself and its customers.

 

Network Penetration Testing Methodology

 

OCD Tech follows a proven, repeatable methodology designed to mirror the tactics of real attackers while maintaining strict control and documentation. For MSPs, this includes a focus on assumed compromise scenarios—what happens if an attacker steals one set of credentials or gains a foothold through a single client.

Typical activities include:

• Passive Reconnaissance – Collecting information about your MSP and key client-facing assets without direct interaction, such as exposed services, leaked credentials, and public misconfigurations.

• Active Reconnaissance – Safely scanning and mapping your external and internal networks, cloud environments, and management portals to identify live systems and potential entry points.

• Social Engineering – Where in scope, testing how susceptible staff may be to phishing or fraudulent support requests that attempt to gain access to RMM tools or privileged accounts.

• Exploitation – Attempting to exploit identified weaknesses in a controlled manner to confirm real risk (for example, outdated VPN appliances, weak protocols, or insecure RMM configurations).

• Post-Exploitation – Assessing what an attacker could do after gaining a foothold: access to backups, domain controllers, client networks, or cloud tenants.

• Privilege Escalation – Attempting to move from standard user access to administrative or domain-level control, including over multi-tenant environments.

• Lateral Movement – Testing how easily an attacker could pivot between MSP internal systems and client environments, or across multiple clients, via shared tools and credentials.

• Maintain Access – Demonstrating how persistent access could be maintained (without leaving real backdoors in place) to illustrate long-term risk.

• Cover Tracks – Reviewing logging and monitoring to determine whether your Blue Team or SOC would realistically detect and contain the activity.

• Reporting – Delivering a detailed report and executive summary that prioritize issues by business impact, with clear remediation guidance tailored for MSP operations.

For MSPs that want a broader perspective, we can coordinate Red Team (offensive), Blue Team (defensive), and Purple Team (collaborative) exercises to improve real-world detection and response, not just configuration reviews.

 

National Reach

 

Although we routinely work with MSPs and organizations in Memphis and across Tennessee, OCD Tech also supports clients nationwide, including:

• Boston (MA)

• New York City (NY)

• Washington DC

• Philadelphia (PA)

• Dallas (TX)

• Los Angeles (CA)

• Chicago (IL)

• Baltimore (MD)

 

Contact Our Memphis Network Penetration Testing Consultants

 

OCD Tech provides network penetration testing and cybersecurity consulting specifically tailored for MSPs in Memphis and throughout Tennessee. If you want to understand how an attacker would actually target your managed services environment—and how to strengthen your defenses before that happens—complete the form below and a member of our team will contact you to discuss scope, timing, and next steps.