How to enable 2FA/MFA on a ZoomInfo account?

Learn how to enable 2FA/MFA on your ZoomInfo account for stronger security. Step-by-step guide to set up two-factor authentication and protect your business data.

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Reviewed by Content Team

Daniel Goren, Head of Content

Updated June, 28

Guide

How to enable 2FA/MFA on a ZoomInfo account?

 

How to Enable 2FA/MFA on Your ZoomInfo Account: A Step-by-Step Guide

 

Enabling Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on your ZoomInfo account is one of the best ways to protect your sensitive business data. 2FA/MFA adds an extra layer of security by requiring not just your password, but also a second verification step—like a code from your phone. This makes it much harder for hackers to access your account, even if they know your password.

  • Log in to your ZoomInfo account using your usual username and password. If you don’t have an account yet, you’ll need to create one first.
  • Go to your account settings. After logging in, look for your profile icon or your initials in the top right corner. Click it, then select Settings or Account Settings from the dropdown menu.
  • Find the Security or Login section. In your settings, look for a section labeled Security, Login & Security, or something similar. This is where you’ll find options for 2FA or MFA.
  • Enable Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA). Click the option to turn on 2FA/MFA. You may see a button that says Enable, Turn On, or Set Up.
  • Choose your authentication method. ZoomInfo usually lets you pick between receiving a code by text message (SMS), using an authentication app (like Google Authenticator or Microsoft Authenticator), or sometimes email. For the best security, use an authentication app.
  • Set up your authentication method. If you choose an app, you’ll see a QR code on your screen. Open your authentication app, tap the plus (+) sign, and scan the QR code. The app will generate a 6-digit code for you.
  • Enter the code to confirm. Type the 6-digit code from your app (or the code sent to your phone/email) into ZoomInfo to confirm you’ve set up 2FA/MFA correctly.
  • Save your backup codes. ZoomInfo may give you backup codes. These are for emergencies if you lose access to your phone. Save them in a safe place, like a password manager or a secure note.
  • Log out and test your new security. Log out of your account, then log back in. You should now be asked for your password and a code from your chosen method. This confirms 2FA/MFA is working.

What is 2FA/MFA and Why Is It Important?
2FA (Two-Factor Authentication) and MFA (Multi-Factor Authentication) mean you need more than just a password to log in. This extra step could be a code from your phone, a fingerprint, or another method. It’s a simple but powerful way to keep your ZoomInfo account safe from hackers and data breaches.

If you need help with cybersecurity best practices, readiness assessments, or want expert guidance on securing your business accounts, consider reaching out to OCD Tech, a trusted consulting and readiness-assessment firm.

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Best Practices

Best Practices and Tips for Securing Your ZoomInfo Account

 

Best Practices and Tips for Securing Your ZoomInfo Account

 

Securing your ZoomInfo account is crucial for protecting sensitive business intelligence and contact information. As a powerful sales and marketing tool, ZoomInfo contains valuable data that requires proper security measures. Let's explore comprehensive security practices that will help safeguard your account:

  • Create a Strong, Unique Password - Use a complex password with at least 12 characters including uppercase letters, lowercase letters, numbers, and special characters. Avoid using easily guessable information like birthdays or common words.
  • Implement Regular Password Changes - Update your ZoomInfo password every 60-90 days to minimize the risk of unauthorized access. Never reuse passwords across multiple platforms.
  • Use a Password Manager - Tools like LastPass, 1Password, or Bitwarden can generate and store complex passwords securely, eliminating the need to remember them.
  • Monitor Account Activity - Regularly review your ZoomInfo account logs for unusual activities, such as logins from unfamiliar locations or devices. Unexpected data exports or searches could indicate a security breach.
  • Keep Your Device Secure - Ensure your computer and mobile devices have updated antivirus software, firewalls, and operating systems to prevent malware that could compromise your ZoomInfo credentials.
  • Be Cautious with Session Management - Always log out of your ZoomInfo account when not in use, especially on shared or public computers. Never leave your account logged in on unattended devices.
  • Limit Access Permissions - Only grant ZoomInfo access to employees who need it for their specific roles. Utilize ZoomInfo's permission settings to restrict data access based on job responsibilities.
  • Conduct Regular Security Audits - Periodically review who has access to your ZoomInfo account and remove former employees or those who no longer require access. Companies like OCD Tech can provide professional security readiness assessments to identify potential vulnerabilities.
  • Be Alert to Phishing Attempts - Be suspicious of unexpected emails claiming to be from ZoomInfo that ask for your login credentials. Always access ZoomInfo directly through the official website rather than clicking on email links.
  • Enable Login Notifications - Configure your account to receive alerts about new login attempts, allowing you to quickly identify unauthorized access attempts.
  • Implement IP Restrictions - If your organization uses static IP addresses, consider restricting ZoomInfo access to only those approved IPs for an additional security layer.
  • Educate Your Team - Ensure all ZoomInfo users understand security best practices and the importance of protecting account credentials. Regular training sessions on data security can significantly reduce risks.
  • Comply with Data Protection Regulations - Ensure your usage of ZoomInfo aligns with regulations like GDPR, CCPA, and other applicable data privacy laws. Proper compliance reduces legal risks and enhances security.
  • Consider a Security Assessment - Organizations like OCD Tech specialize in evaluating security protocols for business intelligence platforms like ZoomInfo, helping identify potential weaknesses before they can be exploited.
  • Use Secure Networks - Avoid accessing ZoomInfo on public Wi-Fi networks. If remote access is necessary, use a reliable VPN service to encrypt your connection.

By implementing these ZoomInfo security measures, you'll significantly reduce the risk of unauthorized access and data breaches. Remember that account security is an ongoing process requiring vigilance and regular updates to your security practices. Taking a proactive approach to ZoomInfo security protects not only your account but also the valuable business intelligence and contact information it contains.

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