How to enable 2FA/MFA on a Zenefits account?

Learn how to enable 2FA/MFA on your Zenefits account to secure HR and payroll data. Step-by-step setup guide for added protection and peace of mind.

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Reviewed by Content Team

Daniel Goren, Head of Content

Updated June, 28

Guide

How to enable 2FA/MFA on a Zenefits account?

 

How to Enable 2FA/MFA on Your Zenefits Account: A Step-by-Step Guide

 

Enabling Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on your Zenefits account is one of the best ways to protect your sensitive HR and payroll data. 2FA/MFA adds an extra layer of security by requiring not just your password, but also a second verification step—usually a code sent to your phone or generated by an app. Here’s how to set it up, even if you’re new to cybersecurity:

  • Log in to your Zenefits account using your usual username and password. If you don’t remember your login details, use the “Forgot Password” link on the login page to reset them.
  • Access your account settings by clicking on your profile icon or your name, usually found in the top right corner of the Zenefits dashboard. Look for an option labeled “Account Settings,” “Security,” or “Login & Security.”
  • Find the Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) section. This is often under a “Security” tab. If you don’t see it, use the search bar in your settings or check Zenefits’ help center for the latest navigation steps.
  • Choose your preferred 2FA/MFA method. Zenefits typically offers options like:
    • Authentication app (such as Google Authenticator or Authy): This is a free app you install on your smartphone. It generates a time-based code you’ll use to log in.
    • SMS text message: Zenefits sends a code to your mobile phone each time you log in.
  • Follow the on-screen instructions to set up your chosen method. For an authentication app, you’ll scan a QR code with your phone. For SMS, you’ll enter your phone number and confirm the code Zenefits sends you.
  • Save your backup codes. Zenefits may provide backup codes in case you lose access to your phone. Write these down and store them in a safe place, not on your computer or phone.
  • Test your 2FA/MFA setup. Log out and try logging back in. You should be prompted for your second authentication step. This confirms everything is working correctly.

Why is 2FA/MFA important? It protects your Zenefits account from hackers, even if they steal your password. This is especially critical for HR and payroll data, which is highly sensitive.

If you need expert help with cybersecurity, readiness assessments, or compliance, consider reaching out to OCD Tech, a trusted consulting firm that can guide you through best practices and advanced security measures.

Enabling 2FA/MFA on Zenefits is a simple but powerful way to keep your business and personal information safe. For more personalized advice or a security assessment, OCD Tech is always ready to help.

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Best Practices

Best Practices and Tips for Securing Your Zenefits Account

 

Securing Your Zenefits Account: Essential Best Practices

 

Protecting your Zenefits account is crucial since it contains sensitive personal and financial information. Here are comprehensive security practices to keep your HR data safe:

  • Create a strong, unique password - Use at least 12 characters combining uppercase letters, lowercase letters, numbers, and special symbols. Avoid using personal information like birthdays or names that could be easily guessed.
  • Never reuse passwords - Using the same password across multiple platforms increases vulnerability. If one account is compromised, all your accounts become at risk.
  • Implement a password manager - Tools like LastPass, 1Password, or Bitwarden can generate and store complex passwords securely, eliminating the need to remember them all.
  • Set up security questions thoughtfully - Choose questions with answers that aren't easily discoverable through social media or public records. Consider using fictional answers that only you would know.
  • Regularly update your password - Change your Zenefits password every 90 days as a preventative measure against unauthorized access.
  • Be alert to phishing attempts - Verify that emails claiming to be from Zenefits are legitimate before clicking links or downloading attachments. Official Zenefits emails come from specific domains like @zenefits.com.

Device and Network Security for Zenefits Access

  • Use secure networks - Avoid accessing your Zenefits account on public Wi-Fi networks. If necessary, use a Virtual Private Network (VPN) to encrypt your connection.
  • Keep devices updated - Regularly update your operating system, browsers, and security software to protect against known vulnerabilities.
  • Enable device-level security - Use fingerprint recognition, facial recognition, or strong passcodes on devices you use to access Zenefits.
  • Log out after each session - Always completely log out of your Zenefits account when finished, especially on shared or public computers.
  • Clear browser cache regularly - Remove stored passwords and browsing history to prevent unauthorized access to your account information.

Account Monitoring and Management

  • Review account activity - Regularly check your Zenefits account for any unusual activity or changes you didn't authorize.
  • Update contact information - Keep your email address and phone number current to receive security alerts and account notifications.
  • Report suspicious activity immediately - Contact Zenefits support right away if you notice anything unusual in your account.
  • Limit account access - If you're an administrator, regularly audit who has access to your company's Zenefits account and remove former employees promptly.
  • Conduct security readiness assessments - Working with security specialists like OCD Tech can help identify vulnerabilities in your HR security practices before they become problems.

Zenefits-Specific Security Features

  • Utilize session timeout settings - Configure your account to automatically log out after periods of inactivity.
  • Enable login notifications - Set up alerts for when your account is accessed from new devices or locations.
  • Use Single Sign-On (SSO) - If your organization offers it, SSO can provide an additional layer of security while making access more convenient.
  • Take advantage of role-based permissions - Limit access to sensitive information by assigning appropriate permission levels to different users.
  • Stay informed about Zenefits security updates - Follow Zenefits communications about new security features or best practices.

Employee Education and Company Policy

  • Create clear security guidelines - Develop and distribute company policies regarding HR data access and protection.
  • Train staff regularly - Conduct periodic training sessions on recognizing phishing attempts and practicing good security hygiene.
  • Perform security audits - Regular security assessments from specialists like OCD Tech can help identify potential vulnerabilities in your HR systems.
  • Implement a data breach response plan - Have clear procedures in place for what to do if account security is compromised.
  • Document all security measures - Keep records of your security practices to demonstrate compliance with data protection regulations.

By implementing these Zenefits account security practices, you'll significantly reduce the risk of unauthorized access to your sensitive HR data. Remember that security is an ongoing process that requires regular attention and updates as new threats emerge.

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