How to enable 2FA/MFA on a Lucidchart account?

Learn how to enable 2FA/MFA on your Lucidchart account with this easy step-by-step guide and boost your account security in minutes.

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Reviewed by Content Team

Daniel Goren, Head of Content

Updated June, 28

Guide

How to enable 2FA/MFA on a Lucidchart account?

 

How to Enable 2FA/MFA on Your Lucidchart Account: A Step-by-Step Guide

 

Enabling Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on your Lucidchart account is one of the best ways to protect your sensitive diagrams and data. 2FA/MFA adds an extra layer of security by requiring not just your password, but also a second verification step—usually a code from your phone. Here’s a simple, detailed guide for beginners:

  • Log in to your Lucidchart account. Go to the Lucidchart website and enter your email and password as usual.
  • Access your account settings. Once logged in, click your profile icon (usually in the top right corner), then select Account Settings from the dropdown menu.
  • Find the Security section. In your account settings, look for a section labeled Security or Authentication. This is where you’ll manage your 2FA/MFA options.
  • Choose to enable Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA). Click the button or link to start the setup process. Lucidchart may call it either 2FA or MFA—they mean the same thing here.
  • Select your preferred authentication method. Most users choose an authenticator app (like Google Authenticator or Authy) for the best security. You can download these free apps on your smartphone.
  • Scan the QR code with your authenticator app. Lucidchart will show you a QR code. Open your authenticator app, tap the plus (+) sign, and scan the code. This links your Lucidchart account to your app.
  • Enter the code from your app. Your authenticator app will generate a 6-digit code. Type this code into Lucidchart to confirm the setup.
  • Save your backup codes. Lucidchart will give you backup codes. Write these down and keep them safe. If you lose your phone, you’ll need these to access your account.
  • Finish and test your setup. Log out and try logging in again. After entering your password, Lucidchart will ask for a code from your authenticator app. Enter the code to access your account.

What is 2FA/MFA and why is it important?
2FA/MFA means you need something you know (your password) and something you have (your phone or a code) to log in. This makes it much harder for hackers to break into your account, even if they steal your password.

If you’re unsure about any step or want to make sure your organization is fully secure, consider reaching out to OCD Tech, a consulting and readiness-assessment firm that specializes in cybersecurity best practices.

Enabling 2FA/MFA on Lucidchart is a simple but powerful way to protect your data and keep your account safe from unauthorized access.

Need Help Securing Your Accounts?

Our cybersecurity experts can help you implement MFA and other critical protections. Book a free consultation to secure your business today.

Best Practices

Best Practices and Tips for Securing Your Lucidchart Account

 

Essential Practices for Securing Your Lucidchart Account

 

Securing your Lucidchart account is crucial for protecting sensitive diagrams and business information. Here are comprehensive security practices that go beyond basic password protection:

  • Create a strong, unique password for your Lucidchart account. Aim for at least 12 characters combining uppercase letters, lowercase letters, numbers, and special characters. Avoid using easily guessable information like birthdays or common words.
  • Use a password manager like LastPass, Dashlane, or 1Password to generate and securely store complex passwords. This eliminates the need to remember complicated passwords while maintaining strong security.
  • Enable login notifications in your Lucidchart settings to receive alerts whenever your account is accessed from a new device or location. This early warning system helps identify unauthorized access attempts.
  • Regularly review account activity in your account settings to detect suspicious actions. Look for logins from unfamiliar locations or devices that you don't recognize.
  • Set up automatic timeout sessions so Lucidchart automatically logs you out after periods of inactivity. This prevents unauthorized access if you leave your device unattended.
  • Limit document sharing permissions by using "view only" or "comment only" options when possible instead of granting edit access. Always review who has access to your diagrams and remove unnecessary permissions.

 

Advanced Security Configuration for Lucidchart

 

For more robust protection of your valuable diagrams and sensitive information:

  • Implement role-based access controls if you're using Lucidchart in an organization. Assign appropriate permissions based on user roles rather than giving everyone the same level of access.
  • Regularly audit shared documents to ensure only authorized individuals have access. Remove outdated collaborators and adjust permission levels as needed.
  • Secure your email account associated with Lucidchart since password resets and security notifications go to this address. If someone compromises your email, they could potentially gain access to your Lucidchart account.
  • Check third-party integrations connected to your Lucidchart account. Remove any unused or suspicious integrations that might have access to your data.
  • Consider a security readiness assessment for your organization's overall diagram security practices. Companies like OCD Tech can provide specialized consulting to evaluate your current security posture and recommend improvements.

 

Best Practices for Organizational Security

 

If you're using Lucidchart within a team or organization:

  • Establish clear security policies around diagram sharing and access. Document who should have access to what types of diagrams and under what circumstances.
  • Implement document classification to categorize diagrams based on sensitivity. This helps ensure appropriate protection levels for different types of information.
  • Provide security awareness training for all team members using Lucidchart. Many security breaches happen due to human error rather than technical vulnerabilities.
  • Create a secure offboarding process to immediately revoke Lucidchart access when employees leave your organization. This prevents former employees from retaining access to sensitive diagrams.
  • Consider bringing in security experts like OCD Tech to review your Lucidchart security implementation and provide customized recommendations for your specific business needs.

 

Protecting Your Lucidchart Data

 

Ensuring your valuable diagrams remain safe requires additional data protection measures:

  • Regularly export and backup important diagrams to local storage or another cloud service. This provides redundancy in case of account issues.
  • Be cautious with public sharing links as they can potentially be accessed by anyone who obtains the URL. Use direct sharing with specific users when possible.
  • Check document version history periodically to monitor changes and ensure no unauthorized modifications have been made to your diagrams.
  • Use watermarks or metadata on sensitive diagrams to indicate confidentiality and ownership.
  • Consider data sovereignty requirements if your organization operates under specific regulatory frameworks. Some industries require data to be stored in specific geographic locations, which might influence how you use Lucidchart.

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Does OCD Tech offer ongoing security training or audits for staff?

Absolutely. OCD Tech provides tailored internal IT Audit training and security awareness sessions, plus annual reviews of Written Information Security Programs (WISP), such as Massachusetts 201 CMR 17 and other state or industry-specific controls.

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