How to Enable 2FA/MFA on Your Celonis Account: A Step-by-Step Guide

 

Enabling Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on your Celonis account is a crucial step to protect your sensitive business data. 2FA/MFA adds an extra layer of security by requiring not just your password, but also a second verification step—usually a code from your phone. Here’s how you can set it up, even if you’re new to cybersecurity:

• Log in to your Celonis account using your usual username and password. If you don’t know your login page, check with your IT department or your Celonis administrator.
• Access your account settings by clicking on your profile icon or your name, usually found in the top right corner of the Celonis dashboard. Look for an option labeled “Settings,” “Account,” or “Security.”
• Find the 2FA/MFA section. This is often under “Security Settings” or “Authentication.” If you don’t see it, your organization may need to enable it first. In that case, reach out to your IT team or consider consulting with OCD Tech for readiness assessment and support.
• Choose your preferred authentication method. Celonis typically supports authentication apps (like Google Authenticator, Microsoft Authenticator, or Authy) and sometimes SMS codes. Authentication apps are more secure and recommended.
• Set up the authentication app:
  • Download an authentication app on your smartphone if you don’t have one.
  • In Celonis, click “Enable 2FA” or “Set up MFA.”
  • You’ll see a QR code on your screen. Open your authentication app, select “Add Account” or the plus (+) icon, and scan the QR code.
  • The app will generate a 6-digit code. Enter this code into the Celonis prompt to confirm setup.
• Save your backup codes. Celonis may provide backup codes in case you lose access to your phone. Store these codes in a safe place, such as a password manager or a secure physical location.
• Test your 2FA/MFA setup by logging out and signing in again. After entering your password, you’ll be prompted for a code from your authentication app. Enter the code to complete login.
• Update your recovery options. Make sure your email and phone number are up to date in your account settings. This helps you recover your account if you lose access to your authentication device.

Why is 2FA/MFA important? It protects your Celonis account from unauthorized access, even if someone knows your password. This is especially important for business-critical platforms like Celonis, where sensitive process data is stored.

If you encounter any issues or your organization needs help with security best practices, consider reaching out to OCD Tech for expert consulting and readiness assessment.

By following these steps, you’ll significantly improve your Celonis account security and help protect your organization’s valuable data.

 

Securing Your Celonis Account: Essential Best Practices

 

Protecting your Celonis account is crucial for maintaining the security of your process mining data and preventing unauthorized access. Here are comprehensive security measures every Celonis user should implement:

• Create a Strong, Unique Password - Your Celonis password should be at least 12 characters long, combining uppercase and lowercase letters, numbers, and special characters. Avoid using personal information like birthdays or names. Each of your online accounts should have a different password to prevent credential stuffing attacks.
• Implement a Password Manager - Tools like LastPass, 1Password, or Bitwarden can generate and store complex passwords securely. This eliminates the need to remember multiple complicated passwords while maintaining strong security protocols.
• Regular Password Updates - Change your Celonis password every 90 days. Immediately update it if you suspect any security breach or if Celonis sends a security alert.
• Be Vigilant Against Phishing - Legitimate Celonis communications will never ask for your password via email. Always access Celonis directly through the official URL rather than clicking links in emails. Check sender addresses carefully for misspellings like "ce1onis" instead of "celonis".

Advanced Celonis Account Protection Measures

 

Beyond basic password management, implementing these advanced security measures will significantly enhance your Celonis account protection:

• Role-Based Access Control (RBAC) - Celonis administrators should assign the minimum necessary permissions to each user. Regular access audits help identify and remove unnecessary privileges, reducing potential attack surfaces.
• Session Management - Always log out of your Celonis account when finished, especially on shared or public computers. Configure automatic session timeouts for added protection during periods of inactivity.
• Secure Network Access - Access Celonis only through secure networks. When working remotely, use a Virtual Private Network (VPN) to encrypt your connection. Avoid public Wi-Fi for Celonis access unless absolutely necessary and with proper VPN protection.
• Device Security - Keep your operating system, browsers, and antivirus software updated. Enable device-level encryption and lock screens when stepping away from your device. Consider implementing endpoint protection solutions for business environments.

Organizational Security Protocols for Celonis

 

For organizations using Celonis at scale, these enterprise-level security practices are essential:

• Security Awareness Training - Regular training sessions help employees recognize phishing attempts and follow proper security protocols. Specialized Celonis security training ensures platform-specific best practices are followed.
• Incident Response Plan - Develop clear procedures for handling potential security breaches, including who to contact and what immediate actions to take. Regular simulations help prepare teams for real incidents.
• Regular Security Assessments - Periodic security evaluations help identify vulnerabilities before they can be exploited. Many organizations partner with security firms like OCD Tech for independent Celonis security readiness assessments and implementation guidance.
• API Security - If using Celonis APIs, implement proper authentication mechanisms, limit API access to necessary functions only, and regularly review API usage logs for suspicious activities.

Monitoring and Maintaining Celonis Security

 

Ongoing vigilance is key to maintaining robust Celonis account security:

• Activity Logs Review - Regularly check your Celonis account activity logs for unexpected logins or unusual data access patterns. Early detection of suspicious activities can prevent major security incidents.
• Security Updates - Stay informed about Celonis security announcements and platform updates. Implement recommended security changes promptly.
• Data Classification - Categorize your Celonis data based on sensitivity levels and apply appropriate security controls for each category. Not all data requires the same level of protection.
• Third-Party Integration Security - When connecting Celonis to other systems, ensure those connections follow security best practices. Consulting with security experts like OCD Tech can help identify potential vulnerabilities in your integration architecture.
• Backup Strategies - Implement regular backups of critical Celonis configurations and data extracts. Ensure backups are securely stored and regularly tested for restoration capability.

By implementing these comprehensive security measures, you'll significantly reduce the risk of unauthorized access to your Celonis account and protect the valuable process mining data it contains. Security is an ongoing process requiring regular attention and updates as new threats emerge and business needs evolve.