How to enable 2FA/MFA on a Box account?

Learn how to enable 2FA/MFA on your Box account with this step-by-step guide to boost security and protect your files from unauthorized access.

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Reviewed by Content Team

Daniel Goren, Head of Content

Updated June, 28

Guide

How to enable 2FA/MFA on a Box account?

 

How to Enable 2FA/MFA on Your Box Account: A Step-by-Step Guide

 

Enabling Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on your Box account is one of the best ways to protect your sensitive files and data. 2FA/MFA adds an extra layer of security by requiring you to provide a second piece of information (like a code from your phone) in addition to your password. This makes it much harder for hackers to access your account, even if they know your password.

  • Log in to your Box account: Go to box.com and sign in with your username and password as usual.
  • Access your account settings: Click your profile icon or initials in the top right corner, then select Account Settings from the dropdown menu.
  • Find the Security or 2-Step Verification section: In the settings menu, look for a tab or section labeled Security or 2-Step Verification. This is where you manage your authentication options.
  • Enable 2FA/MFA: Click the option to enable 2-Step Verification or Multi-Factor Authentication. You may see a button like Set Up or Enable.
  • Choose your authentication method: Box typically offers options such as:
    • Text message (SMS): You’ll receive a code on your phone each time you log in.
    • Authenticator app: Use an app like Google Authenticator or Microsoft Authenticator to generate a code.
  • Follow the on-screen instructions: If you choose SMS, enter your phone number and verify it by entering the code sent to you. If you use an authenticator app, scan the QR code with your app and enter the code it generates.
  • Save your backup codes: Box may provide backup codes. Write these down and store them in a safe place. You’ll need them if you lose access to your phone.
  • Confirm and finish: Complete the setup by following any final prompts. You may be asked to log in again using your new 2FA/MFA method to confirm it’s working.

What is 2FA/MFA and why is it important?

  • 2FA/MFA means you need something you know (your password) and something you have (your phone or an app) to log in.
  • This extra step makes it much harder for cybercriminals to break into your account, even if they steal your password.
  • It’s a simple but powerful way to protect your files, especially if you store sensitive or business information on Box.

If you need help with security best practices, readiness assessments, or want expert guidance on enabling 2FA/MFA for your organization, consider reaching out to OCD Tech, a trusted consulting and readiness-assessment firm.

Tips for a smooth 2FA/MFA experience:

  • Always keep your phone or authenticator app secure and backed up.
  • Store backup codes in a safe, offline location.
  • If you change your phone number or device, update your 2FA/MFA settings right away.
  • Contact Box support or OCD Tech if you get locked out or need advanced help.

Need Help Securing Your Accounts?

Our cybersecurity experts can help you implement MFA and other critical protections. Book a free consultation to secure your business today.

Best Practices

Best Practices and Tips for Securing Your Box Account

 

Essential Security Practices for Your Box Account

 

Securing your Box account is crucial for protecting sensitive documents and data stored in the cloud. Here are comprehensive security practices anyone can implement:

  • Create a strong, unique password - Use at least 12 characters combining uppercase and lowercase letters, numbers, and special characters. Avoid using personal information like birthdays or names that can be easily guessed.
  • Enable password reset verification - In your Box account settings, ensure email verification is required for password resets to prevent unauthorized access attempts.
  • Regularly update your password - Change your Box account password every 60-90 days. Never reuse passwords across different platforms or services.
  • Be cautious with shared links - When sharing Box content, set appropriate permissions (view-only vs. edit), add password protection to shared links, and set expiration dates for temporary access.
  • Review access logs - Periodically check your Box account's access logs to identify any suspicious login attempts or unauthorized access from unknown devices or locations.

 

Advanced Security Configuration

 

  • Implement session timeouts - Configure automatic logout after periods of inactivity to prevent unauthorized access if you leave your device unattended.
  • Enable login notifications - Set up alerts for when your account is accessed from new devices or unusual locations to quickly identify potential security breaches.
  • Utilize Box Shield - If available on your plan, activate Box Shield for advanced threat detection, suspicious activity monitoring, and malware protection for your stored files.
  • Configure IP restrictions - For business accounts, restrict access to specific IP addresses or ranges to ensure only connections from trusted networks can access your Box content.
  • Secure mobile access - If using the Box mobile app, enable device passcodes, ensure your device auto-locks after inactivity, and keep the app updated with the latest security patches.

 

Content Management Best Practices

 

  • Implement folder permissions - Set appropriate access levels for different folders based on sensitivity. Apply the principle of least privilege, giving users only the access they absolutely need.
  • Classify sensitive documents - Create a classification system for your files based on sensitivity (public, internal, confidential) and apply appropriate security controls to each level.
  • Regularly audit user access - Periodically review who has access to which files and folders, removing permissions for users who no longer require access.
  • Use watermarking for sensitive documents - Enable watermarking for highly sensitive documents to discourage unauthorized distribution and track the source if leaks occur.
  • Implement version control - Maintain version history for important documents to track changes and recover previous versions if needed.

 

Security Awareness and Education

 

  • Recognize phishing attempts - Be vigilant about emails claiming to be from Box that ask for your credentials. Always verify by going directly to box.com rather than clicking email links.
  • Practice secure device management - Ensure all devices used to access Box have current antivirus software, updated operating systems, and are free from malware.
  • Be cautious on public networks - Avoid accessing your Box account on public Wi-Fi networks without using a VPN to encrypt your connection.
  • Train team members - If sharing Box with a team, ensure everyone understands security protocols. As recommended by OCD Tech, regular security awareness training significantly reduces the risk of human error leading to data breaches.

 

Regular Security Assessments

 

  • Conduct periodic security reviews - Regularly evaluate your Box security settings and access controls to identify potential vulnerabilities.
  • Test your security measures - Consider working with security professionals like OCD Tech to perform security assessments and test the effectiveness of your Box security configurations.
  • Stay informed about Box security updates - Follow Box's security blog and update your practices when new security features are released.
  • Document your security policies - Maintain clear documentation of your Box security practices and ensure all users understand and follow these guidelines.
  • Prepare for security incidents - Have a plan in place for responding to potential security breaches, including steps to contain the breach, assess the damage, and notify affected parties.

By implementing these comprehensive security measures, you'll significantly enhance the protection of your Box account and the sensitive information it contains. Remember that cloud security is an ongoing process that requires regular attention and updates as new threats emerge and security technologies evolve.

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