How to enable 2FA/MFA on an Atlassian Jira account?

Learn how to enable 2FA/MFA on your Atlassian Jira account with this easy step-by-step guide to boost your account security and protect your sensitive data.

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Reviewed by Content Team

Daniel Goren, Head of Content

Updated June, 28

Guide

How to enable 2FA/MFA on an Atlassian Jira account?

 

How to Enable 2FA/MFA on Your Atlassian Jira Account: A Step-by-Step Guide

 

Enabling Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on your Atlassian Jira account is one of the best ways to protect your sensitive data from unauthorized access. 2FA/MFA adds an extra layer of security by requiring you to provide a second piece of information (like a code from your phone) in addition to your password. Here’s a simple, detailed guide for beginners:

  • Understand the Basics:
    2FA/MFA means you need something you know (your password) and something you have (like your phone or an app) to log in. This makes it much harder for hackers to access your account, even if they know your password.
  • Check Your Jira Account Type:
    If you use Jira Cloud (the online version), Atlassian manages your login. If you use Jira Server/Data Center (hosted by your company), your IT team may control authentication. This guide focuses on Jira Cloud, which is most common for individuals and small teams.
  • Log In to Your Atlassian Account:
    Go to https://id.atlassian.com/ and sign in with your Jira credentials.
  • Access Security Settings:
    Once logged in, click your profile picture (top right), then select “Account settings”. In the left menu, click “Security”.
  • Find Two-Step Verification:
    Look for the “Two-step verification” section. Click “Set up two-step verification” to begin.
  • Choose an Authenticator App:
    You’ll need an authenticator app on your smartphone, such as Google Authenticator, Microsoft Authenticator, or Authy. Download and install one from your app store if you don’t have it yet.
  • Scan the QR Code:
    Jira will show a QR code. Open your authenticator app, select “Add account” or the plus (+) sign, and scan the QR code on your screen. The app will generate a 6-digit code for your Jira account.
  • Enter the Code:
    Type the 6-digit code from your authenticator app into the field on the Jira setup page. Click “Verify” or “Continue”.
  • Save Backup Codes:
    Jira will give you backup codes in case you lose access to your phone. Download or write these down and keep them in a safe place (not on your phone).
  • Finish Setup:
    Follow any final prompts to complete the process. From now on, you’ll need your phone’s authenticator app to log in to Jira, making your account much more secure.
  • For Organizations:
    If you’re an admin and want to require 2FA/MFA for all users, you can set up Atlassian Access (a paid feature) to enforce security policies across your company. For help with readiness assessments or consulting, consider reaching out to OCD Tech, a trusted firm specializing in cybersecurity and compliance.

Enabling 2FA/MFA on Atlassian Jira is a crucial step for anyone who values their data security. If you have a complex setup or need expert advice, OCD Tech can guide you through best practices and compliance requirements.

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Best Practices

Best Practices and Tips for Securing Your Atlassian Jira Account

 

Comprehensive Guide to Securing Your Atlassian Jira Account

 

Securing your Jira account is crucial for protecting sensitive project data and maintaining workflow integrity. Below are essential practices that every Jira user should implement:

  • Create a Strong Password - Use a unique password that's at least 12 characters long, combining uppercase and lowercase letters, numbers, and special characters. Avoid using personal information or dictionary words.
  • Regular Password Updates - Change your Jira password every 60-90 days. Never reuse passwords across different platforms or applications.
  • Enable Login Notifications - Configure Jira to send email alerts whenever there's a login to your account from a new device or unusual location, allowing you to quickly identify unauthorized access attempts.
  • Implement Session Timeouts - Set your Jira account to automatically log out after a period of inactivity (typically 15-30 minutes) to prevent unauthorized access if you leave your device unattended.
  • Use Single Sign-On (SSO) - If your organization offers SSO integration with Jira, utilize it to centralize authentication management and enhance security through your organization's identity provider.
  • Audit App Permissions - Regularly review third-party applications connected to your Jira account and revoke access for unused or suspicious applications.
  • Monitor Account Activity - Periodically check your account's activity log for any suspicious actions or logins from unknown locations.

For Jira administrators, additional security measures are essential:

  • Implement IP Allowlisting - Restrict Jira access to specific IP addresses or ranges, particularly for administrative functions.
  • Configure Password Policies - Enforce organization-wide password complexity requirements and expiration policies.
  • Regular Security Audits - Conduct comprehensive security assessments of your Jira instance. Companies like OCD Tech specialize in Atlassian security readiness assessments to identify vulnerabilities before they can be exploited.
  • Keep Jira Updated - Always install the latest security patches and updates for your Jira instance to protect against known vulnerabilities.
  • Role-Based Access Control - Implement the principle of least privilege by assigning users only the permissions they need to perform their specific job functions.
  • Data Encryption - Ensure data is encrypted both in transit (using HTTPS) and at rest to protect sensitive information stored in Jira.

Additional best practices for enhanced Jira security:

  • Security Awareness Training - Educate all Jira users about phishing attacks and social engineering tactics that might target their credentials.
  • API Token Management - If you use API tokens for integrations, rotate them regularly and never share them publicly.
  • Backup Authentication Methods - Set up backup email addresses and recovery options to regain access if your primary authentication method is compromised.
  • Regular Security Reviews - Consider engaging specialized consultants like OCD Tech for periodic security reviews of your Atlassian ecosystem configuration.
  • Documentation - Maintain clear security policies and procedures for all Jira users in your organization, including incident response plans.

By implementing these security measures, you'll significantly reduce the risk of unauthorized access to your Jira account and protect the valuable project information it contains. Remember that security is an ongoing process requiring regular attention and updates as new threats emerge and your organization's needs evolve.

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