How to Enable 2FA/MFA on Your 15Five Account: A Step-by-Step Guide

 

Enabling Two-Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on your 15Five account is one of the best ways to protect your sensitive information. 2FA/MFA adds an extra layer of security by requiring you to provide a second piece of information (like a code from your phone) in addition to your password. This makes it much harder for hackers to access your account, even if they know your password.

• Log in to your 15Five account using your usual username and password. If you don’t have an account yet, you’ll need to create one first.
• Go to your account settings. After logging in, look for your profile icon or your name, usually in the top right corner. Click it and select “Settings” or “My Account” from the dropdown menu.
• Find the Security or Authentication section. In your account settings, look for a section labeled “Security”, “Login & Security”, or “Two-Factor Authentication”. This is where you’ll manage your 2FA/MFA settings.
• Start the 2FA/MFA setup process. Click on the option to enable or set up 2FA/MFA. You may see a button like “Enable Two-Factor Authentication” or “Set Up MFA”.
• Choose your authentication method. Most platforms, including 15Five, let you use an authenticator app (like Google Authenticator or Authy) or receive codes via SMS text message. Using an authenticator app is generally more secure.
• Set up your authenticator app. If you choose an app, you’ll see a QR code on your screen. Open your authenticator app on your phone, tap the “+” or “Add Account” button, and scan the QR code. The app will generate a 6-digit code for your 15Five account.
• Enter the code to verify. Type the 6-digit code from your authenticator app into the field on the 15Five website to confirm the setup. If you’re using SMS, enter the code sent to your phone.
• Save your backup codes. 15Five may provide backup codes in case you lose access to your phone. Save these codes in a safe place, like a password manager or a secure note.
• Finish and confirm. Once you’ve entered the code and saved your backup codes, your 2FA/MFA will be enabled. You’ll now need your phone or authenticator app every time you log in, making your account much more secure.

What is 2FA/MFA and why is it important?
2FA/MFA means you need something you know (your password) and something you have (your phone or a code) to log in. This extra step protects your account from hackers, even if your password is stolen.

If you need help with cybersecurity, readiness assessments, or want to make sure your organization is following best practices, consider reaching out to OCD Tech for expert consulting and support.

Enabling 2FA/MFA on your 15Five account is a simple but powerful way to keep your data safe. If you run into any issues or want a professional review of your security setup, OCD Tech can help guide you through the process.

 

Best Practices and Tips for Securing Your 15Five Account

 

Securing your 15Five account is essential for protecting sensitive employee feedback, performance data, and company information. Implementing robust security measures helps prevent unauthorized access and potential data breaches. Let's explore comprehensive security best practices for your 15Five platform:

• Use a Strong, Unique Password - Create a complex password that's at least 12 characters long, combining uppercase and lowercase letters, numbers, and special characters. Avoid using common phrases, personal information, or passwords you've used on other platforms.
• Implement Regular Password Changes - Update your 15Five password every 60-90 days. This reduces the risk of unauthorized access if your credentials are compromised without your knowledge.
• Be Cautious with Session Management - Always log out of your 15Five account when using shared computers or public networks. The platform may keep you logged in across sessions, which could allow unauthorized users to access your account.
• Review Account Activity Regularly - Monitor your login history and account activities to identify any suspicious behavior. If you notice logins from unfamiliar locations or devices, report them immediately to your IT department.
• Keep Your Email Secure - Since 15Five uses email for password resets, ensure your email account has strong security measures. A compromised email account can lead to 15Five account takeover.
• Be Wary of Phishing Attempts - Be suspicious of unexpected emails claiming to be from 15Five that ask for your login credentials. Always verify the sender's address and access 15Five directly through your bookmarks rather than clicking email links.
• Update Contact Information - Keep your recovery information (phone number, alternative email) current to ensure you can regain access if locked out of your account.
• Limit Permission Sharing - Only grant necessary permissions to team members and regularly audit who has access to your organization's 15Five data. Remove access for employees who have changed roles or left the company.
• Secure Your Devices - Ensure all devices used to access 15Five have updated operating systems, antivirus software, and security patches. Device security is a crucial element in account protection.
• Consider Security Readiness Assessment - For organizations with sensitive data or compliance requirements, consulting with security professionals like OCD Tech can help identify vulnerabilities in your 15Five implementation and overall security posture.
• Use Trusted Networks - Avoid accessing 15Five on public Wi-Fi networks. If necessary, use a VPN (Virtual Private Network) to encrypt your connection and protect your data.
• Enable Browser Security Features - Use browsers with security features like anti-phishing protection and keep them updated. Consider clearing cookies and browsing history after accessing 15Five on shared computers.
• Understand Data Handling Policies - Familiarize yourself with 15Five's privacy policy and data handling practices. Organizations should work with security consultants like OCD Tech to ensure your usage complies with relevant regulations like GDPR or CCPA.
• Establish Internal Security Protocols - Create clear guidelines for 15Five usage within your organization, including how sensitive feedback should be handled and shared.
• Utilize Available Security Features - Explore all security options provided by 15Five, including IP restrictions, session timeout settings, and integration security options.

By implementing these security measures, you significantly reduce the risk of unauthorized access to your 15Five account and protect the sensitive employee and organizational data contained within. Remember that account security is an ongoing process that requires regular attention and updates as new threats emerge and security best practices evolve.