How to Secure Your HubSpot for ISO 27001 and Get the ISO 27001 Badge/Seal

 

Securing your HubSpot environment for ISO 27001 and aiming for the ISO 27001 compliance badge/seal involves understanding both the technical and organizational needs of the standard. ISO 27001 is an international standard for information security management systems (ISMS). It’s not just about setting up strong passwords; it’s about building a framework of policies and controls that protect your company’s data, systems, and reputation.

• Understand ISO 27001 Requirements: ISO 27001 is about managing risks to data confidentiality, integrity, and availability. It requires you to identify information assets (like your HubSpot data), assess risks, and then apply proper controls. ISO 27001 has “Annex A controls,” which are best practices for securing information.
• Apply Security Controls to HubSpot:
  • Access Control: Implement “least privilege” principles. Only give users access to the data and tools they need. Use strong authentication methods—enable two-factor authentication (2FA) for all users, and regularly review user permissions.
  • Data Encryption: HubSpot encrypts data at rest and in transit by default, but make sure you have “secure” toggled on for all data exports, integrations, and website forms. Always use HTTPS for your HubSpot-hosted sites.
  • Audit Logging & Monitoring: Turn on audit logs in HubSpot. Regularly review activity logs for suspicious or unauthorized activity. Investigate and address any unusual access or changes.
  • Data Backup & Retention Policies: Confirm with HubSpot’s support how backups are handled. Maintain your own regular exports of critical data, and have a plan for data recovery.
  • Vendor Risk Management: Review HubSpot’s own ISO 27001 documentation (they are certified), but also draft contracts and data processing agreements with any third-party integrations.
  • Incident Response: Have an incident response policy—know how you’ll respond if data is compromised in HubSpot, including how to notify customers and regulators.
• Documentation and Evidence: ISO 27001 auditors will ask for documented policies, training, risk assessments, and logs that demonstrate your controls. Create records of:
  • Who can access HubSpot and why.
  • When regular permission reviews and audits happen.
  • Security training for HubSpot users.
  • Risk assessments showing you’ve considered how HubSpot could be attacked or misused, and what you’ve done to prevent it.
• Get Help and Prepare for the Audit: Most companies turn to experienced consultants for ISO 27001 readiness and the audit process. Consulting firms like OCD Tech can help you:
  • Assess your current security state for HubSpot.
  • Close security gaps in your controls and documentation.
  • Conduct readiness assessments and practice audits.
  • Communicate with auditors and ensure you’ll pass on the first attempt!
• Passing the Audit & Getting the ISO 27001 Badge/Seal: After your controls and documentation are in place, a certified ISO 27001 auditor (often called a “certification body”) reviews everything. If you pass, you receive the official ISO 27001 certificate. You can then display the ISO 27001 badge/seal on your website and materials to show your commitment to information security. Remember: the certification is for your whole ISMS, not just HubSpot.

 

What’s Most Important for ISO 27001 Success?

 

• Demonstrate you have complete control over who accesses HubSpot, how, and why.
• Prove you regularly review and test your security policies, workflows, and training.
• Have comprehensive, up-to-date documentation—auditors want to see both policies and proof of implementation.
• Show you manage risks not just for HubSpot, but for its integrations and connected systems too.
• Ensure you’re ready for the “human” side: training, awareness, and clear incident response plans.

If you need a head start, reach out to professionals like OCD Tech for a gap assessment or full project management—from scoping your needs in HubSpot to the final audit walkthrough.

By following these steps and focusing on proper controls, documentation, and risk management, you’ll know how to secure your HubSpot for ISO 27001 and confidently work towards that ISO 27001 badge/seal.