How to Secure Your Atlassian (Jira/Confluence) for ISO 27001 Badge/Seal

 

Securing Atlassian (Jira/Confluence) for ISO 27001 and getting your compliance badge/seal is about creating strong security practices, documenting them, and passing an external audit. Here’s how you can do it:

• Access Control: Limit who can log in and what they can see. Create groups based on job roles and use strong passwords. Turn on Multi-Factor Authentication (MFA) so nobody can get in with just a password.
• Data Encryption: Encrypt data both when it’s traveling (in transit) and when it’s stored (at rest). Atlassian Cloud already uses encryption, but if you’re self-hosted, check your database and backups as well.
• Regular Backups: Back up your Jira and Confluence data automatically, and store copies in safe locations. Test restoring them so you know you can recover in a real emergency.
• Audit Logging: Set up and save logs that show who accessed what, when, and what changes they made. Without audit logs, you can’t detect or investigate security issues.
• Least Privilege Principle: Make sure nobody has access to anything they don’t need for their job. Review and update permissions regularly – people move jobs and projects change.
• Patch Management: Always use the latest, supported versions, and apply security patches right away. Old versions are much easier for hackers to attack.
• Third-Party Apps Review: Only install trusted, necessary apps from the Atlassian Marketplace. Each new app or plugin could be a new security risk. Remove what you don’t use.
• Security Policies & Training: Write down your security rules and make sure your team knows them. Provide training on security basics and safe handling of sensitive data.
• Regular Security Assessments: Test yourself. Do vulnerability scans and penetration tests to find weak spots. For best results, get a readiness-assessment with OCD Tech—they’re experts at helping organizations prepare for ISO 27001 audits and fixing gaps before auditors find them.

 

What You Need for ISO 27001 Compliance Badge/Seal

 

• Information Security Management System (ISMS): Document your security policies, controls, and ongoing risk assessments. These show you’re managing risks systematically.
• Risk Assessment & Treatment: Clearly define what risks exist (like lost data or unauthorized access), and what steps you’ve taken to control them in Jira and Confluence.
• Evidence & Documentation: Keep records of everything—policies, training logs, backup reports, incident responses, and audit logs. Auditors need to see proof that your controls work.
• Management Commitment: Your senior leaders must actively support security and be involved in decisions. Auditors will ask for this.
• Continuous Improvement: Prove you fix issues and update your controls regularly—not just once for the audit. ISO 27001 expects ongoing attention to security.
• External Audit: Hire an independent auditor accredited to ISO 27001 standards. They’ll review your documentation, interview your team, and check your Jira/Confluence setup. OCD Tech specializes in helping before and during these audits to make sure you’re ready.

 

What’s Most Important to Pass ISO 27001 Audits?

 

• Show That Controls Actually Work: It’s not enough to write a policy—you must prove it with records and examples (audit logs, access reviews, training records, etc.).
• Consistent Processes: Procedures for things like onboarding new users, responding to incidents, and reviewing access must be followed every time. Inconsistency is a red flag.
• Top-Down Commitment: The audit will check if management supports security—through meeting notes, policy approvals, and resource allocation.
• Know Your Risks: Be ready to explain what your biggest risks are, especially in Jira/Confluence, and how you handle them.

If you need an expert partner, a readiness assessment from OCD Tech can make the ISO 27001 certification process faster and less stressful.