Michael is a bright, articulate, focused individual. His ability to quickly ascertain the issue combined with a huge wealth of knowledge are keys to his success. He is extremely focused on providing the answer, and the provide it in a timely and clear manner. We formed a team whose goal was to provide an increased level of service to Global Markets Business and Technology lines. His drive and determination in insuring that our client’s needs were being met were the primary reasons we were successful. Michael’s leadership is based on “do as I do”. It was very easy to be successful with Michael, he did not expect anything less than operate at a high level of commitment and drive to meet the goals of the team. He is invaluable to any organization due to the fact that he is operating at a level that clearly exceeds his peers.